HomeMy WebLinkAboutCIV 1991-04-03 Minutes MINtJTES FOR THE APPEAL SEARING
OF THE CIVIL SERVICE CO1~IIrIISSION
APRIL 3, 1991 at 7:00 p.m. IN
T8E NORTH RICHLAND HILLS CITY HALL
7301 N.E. LOOP 820
1. CALL TO ORDER: Chairman George Pederson called the
meeting to order at 7:00 p.m.
2. ROLL CALL: Members Present:
George Pederson, Chairman
Garry Cope, Commissioner
Bob Roark, Commissioner
Bernie Roux, Commissioner
Others Present:
Ron McKinney, Civil Service Secretary
Rex McEntire, City Attorney
Linda Cast, Personnel Technician
Donna Heishman, Appellant
Brad Parker, Attorney for Appellant
Rodger Line, City Manager
C.A. Sanford, Asst. City Manager
Charles Scoma, Councilman
Deborah Scott-Payne, Staff Accountant
Kelly Copple, Budget Technician
Donna Enos, Purchasing Agent
Claudette Smyth, Finance Assistant
Sharon Coggins
4. APPEAL HEARING Chairman George Pederson introduced
CS 91-02 Case 91-02, appeal of Donna Heishman
under Section 15, Article 17, of the
City Charter. Witnesses were sworn
in. Brad Parker, Attorney for the
Appellant, chose to invoke the rule.
Rex McEntire, City Attorney, and Mr.
Parker each gave their opening
statements.
Mr. McEntire called Kelly Copple as
the city's first witness. Ms. Copple
verified she has been a Budget
Technician since August, 1990.
Ms. Copple verified she made a report
to Mr. Ron McKinney around February 13
or 14, 1991, concerning a problem she
had. The department had dissention,
and they were not working as a unit.
1
Ms. Copple felt Ms. Sharon Coggins,
her predecessor, had been released
because Ms. Heishman believed she had
talked about her to other people.
Because Ms. Copple had talked to
others in her department of her
concerns about the department not
getting along, about the personal work
being done by Ms. Heishman and Debbie
Scott, and about others in City Hall
noticing it, she was concerned with
the possibility of losing her job.
When Mr. McEntire asked about the city
equipment that was being used by Ms .
Heishman and Ms. Scott, Ms. Copple
verified the use of Ms. Scott's
computer. Ms. Copple further stated
that when she was told that they would
be working on the business, she tried
not to pay any attention to them, and
would just do her work. When
questioned about comp. time, she
stated that everyone pretty well kept
their own records. She was not aware
of the exact number of hours available
for the others in the department.
Upon questioning by Mr. Parker, Ms.
Copple explained the procedures for
keeping comp. time records. She
confirmed that she has used a
telephone to conduct personal
business, as well as a calculator.
Ms. Copple confirmed that she did
personal business for Mr. Lee Maness,
Finance Director, when she was in the
Finance Department, in that she made
bank deposits for him on occasion
while she was doing the city's banking
business.
Mr. Parker questioned if some people
outside of the Budget Dept. were aware
of Ms. Heishman conducting personal
business. Ms. Copple stated that
maybe one or two people had made
comments. Upon questioning by Mr.
Parker, Ms . Copple then confirmed that
she did not talk to Mr. C.A. Sanford,
Asst. City Manager, until after Ms.
2
Heishman had been confronted by Mr.
Sanford. She further confirmed that
she could not dispute that Ms.
Heishman was using only the computer,
not the paper or diskettes.
Mr. McEntire called Mr. C.A. Sanford
as his next witness. He confirmed
that his conversation with Mr.
McKinney in mid-February was his first
knowledge of Ms. Heishman's personal
business being conducted at work. He
had three conversations with Mr.
McKinney during the week about the
situation, and also talked with Mr.
Rodger Line, City Manager, Dennis
Horvath, Deputy City Manager, and
Donna Enos, Purchasing Agent. When he
talked with Ms. Heishman, he asked if
she was doing any work for her
husband's business on city property.
She said she was, and confirmed that
Debbie Scott-Payne had been doing some
work for her on comp. time. His
understanding from Ms. Heishman was
that it was done at times other than
the normal working hours.
Mr. Sanford confirmed that she had not
been given authority to use the city
computers for the personal business.
He asked for her resignation. Ms.
Heishman felt the punishment was
excessive, and asked to speak with Mr.
Line. Mr. Line joined them in the
conversation, and upheld Mr. Sanford's
decision.
Ms. Heishman did not resign, and
reported to work on Monday, February
25, 1991. Mr. Sanford then talked
with Candy Ray, Donna Enos, Kelly
Copple, and Debbie Scott-Payne. From
them he learned more of the scope of
the activity. He subsequently placed
Ms. Heishman on indefinite suspension.
Mr. Sanford stated he would do it
again.
Mr. Parker questioned Mr. Sanford
about the use of a city vehicle by
Kathy Renz, and he verified he knew
3
about it, and it was necessary for the
duties of her position. He further
questioned if Mr. Sanford had sought
legal advice prior to asking for Ms.
Heishman's resignation. He stated he
had discussed it with Mr. Line, the
City Manager.
Mr. Parker questioned Mr. Sanford
about comp. time, and he verified that
Ms. Heishman had been criticized about
her use of comp. time when Mr. Line
had needed her.
Mr. Parker confirmed Mr. Sanford's use
of the city telephone for personal
business. Upon questioning about the
activities of Lee Maness and his
personal business, Mr. Sanford stated
he wasn't aware until a councilman
told him of it.
Mr. Parker had questions about the
Peat Ma=wick report, and asked if it
showed that budget and finance should
be combined, and if it recommended
that Ms . Heishman should be over the
function. Mr. Sanford said it did
not.
Mr. McEntire asked if an investigation
was ongoing on Lee Maness. Mr.
Sanford responded with a yes. Mr.
Parker asked if anyone else was under
investigation, and Mr. Sanford said
no. Upon questioning, Mr. Sanford
confirmed that the Lee Maness
investigation began February 25, 1991,
after an executive session of council.
Chairman Pederson asked and received
an explanation of the chain of command
in the budget department.
Commissioner Gary Cope questioned who
Kelly Copple works for. Commissioner
Bernie Roux asked if there was someone
next in line to step in and replace
Ms. Heishman. Mr. Sanford said they
did not have anyone at this time.
Mr. McEntire called Debbie Scott-Payne
as his next witness. She stated she
4
has been with the city 5 years, and in
the Budget Dept. since November, 1989.
Ms. Scott confirmed that she was using
a city computer to do Ms . Heishman' s
business records, starting in August,
90. This was done in the city hali,
during the business day; also, on
weekends, at night, or in the morning
before work. She was paid by Ms.
Heishman. From August, 1990, through
the end of the year, she worked close
to 100 hours. From January 1 through
February 25, she worked approximately
50 hours, of which approximately 30
hours would have been on the computer.
When questioned about comp, time, she
stated she was out of comp. time at
the beginning of the year. The 30
hours on the city computer were on
city time. She felt she was not in a
position to refuse to do the work,
even though she was out of comp. time.
She stated that in 1990, she worked an
average of 5-10 hours a week, some
weeks not putting in any hours. In
1991, she was busier. She further
stated she did not realize it was
against the law to use the city
property. •
Mr. Parker asked Ms. Scott if she had
been instructed not to talk to anyone
about this case, since she had
declined to talk to him earlier in the
week. She stated she had not been
told that by anyone, it was her
decision. Mr. Parker asked if she was
afraid that she would be fired by Ms.
Heishman if she refused to do the
work. Ms. Scott stated that Ms.
Heishman was her boss, and she did
what she was asked to do.
Upon questioning by Mr. Parker, Ms.
Scott stated that she didn't think she
had any comp. time left at the first
of the year. She didn't tell Ms.
Heishman, because Ms. Heishman hadn't
asked her. She verified that Ms.
Heishman did tell her to use her comp.
or vacation time when she was working
5
for her. Through questioning, Ms.
Scott verified that Ms. Heishman never
tried to hide that they were working,
or using the computers. She had heard
Ms. Heishman say on occasion that she
was on comp. time, but would be
available if needed.
Ms. Scott verified that the comp. time
was on the honor system in the Budget
Dept. Upon questioning, she stated
the first time she thought that doing
the work in the city offices might be
wrong was when Ms . Heishman told her
of her conversation with Mr. Sanford.
Ms. Scott confirmed that she has been
asked questions about Mr. Maness. She
has not observed him doing personal
business.
Ms. Scott stated that, to her
knowledge, Ms. Heishman did not ask
her to put the personal business above
city business. She confirmed she
cashed some of her checks at the city
hall, not having anything to hide.
She confirmed that the software that
was being used on the personal
business was purchased by Ms.
Heishman.
Commissioner Cope asked Ms. Scott if
she entered into the agreement to work
with Ms. Heishman on her own free
will, or did she feel coerced. She
said she had a choice, she did not
know how it would have affected the
outcome. When Commissioner Cope asked
if she had received any disciplinary
action for her use of the city
property, she said no. Mr. Parker
asked if she had been told she will
not be reprimanded, to which she said
yes, her job was not at risk.
Commissioner Cope verified that her
title is Staff Accountant, and that it
is an appointed position.
Ms. Scott checked her records, and
advised Mr. McEntire that the time she
6
spent on the city computer for Ms.
Heishman's business between the hours
of 8 to 5 in the months of January and
February was approximately 13 hours in
January, and 11 hours in February.
Mr. Parker confirmed that she had
approximately 5 hours comp. time
during that period. Commissioner Cope
asked her if she would have made that
time up from future comp. hours, and
she said yes.
Mr. McEntire called Mr. Rodger Line,
City Manager. He stated he has been
City Manager a little over 8 years.
Mr. Line was advised by Mr. Sanford of
Ms. Heishman's use of the computers
for personal business. On Friday,
February 22, he received a call from
Mr. Sanford that Ms. Heishman wanted
to discuss the matter with him. He
met with her, and got back with her
later in the day. He confirmed that
he had not given her authorization to
use the computers for personal
business, and would not had he been
asked. He confirmed that she did not
deny her use of the city equipment, or
of the city employee. His decision
was to uphold Mr. Sanford's request
for her resignation.
Mr. Parker asked if Mr. Line normally
terminates employees of the city. Mr.
Line said he does for the positions
that he appoints directly, and when
its necessary that it be done. Mr.
Parker asked about Ms. Heishman's
appeal to Mr . Line . He conf irmed he
met with her at Mr. Sanford' s request,
for approximately 5 minutes.
Mr. Parker questioned Mr. Line about
the practice of employees using the
telephone for personal business. He
confirmed it happens. Mr. Parker
asked about Mr. Line's use of the
telephone for personal business, and
if he thought that was alright. Mr.
Line said yes, it was. He further
stated his contract specifies his
7
hours of work are not specified as 8
to 5. Mr. Parker asked if it was a
common practice for department heads
not to keep 8 to 5 hours, and Mr. Line
replied that was correct. Mr. Line
confirmed that department heads often
take work home with them at night.
There were questions asked about what
constitutes excessive use of the
telephone system. There were
questions about compensation for
overtime for management level
positions.
Mr. Parker asked questions about Ms.
Heishman's absences on different
occasions, and if Mr. Line preferred
her not to be gone during budget
season, from February to September.
He agreed he wanted her here to do her
job.
In reference to his meeting with Ms .
Heishman following the request for her
resignation, Mr. Line stated she felt
the punishment exceeded the crime, and
that it was being viewed too
seriously; that she was sorry and
would like another chance; and also
that she was underpaid for what she
did. She did not deny anything in
reference to the use of the city
computers.
Mr. McEntire called Sharon Coggins.
Ms. Coggins stated she was the Budget
Technician prior to her resignation in
August, 1990. She stated that during
the time she was in the Budget Dept.
she observed Ms. Heishman using the
city computer for her husband's
business, and that Ms. 5cott was
helping her.
Ms. Coggins stated she gave her
resignation August 6, with a 2 week
notice. The next day, Ms. Heishman
reprimanded her for a personal phone
call, then 2 days later Ms . Heishman
gave her a final paycheck and had her
leave early.
8
Upon questioning, Ms. Coggins stated
that she felt Ms. Heishman's personal
business interfered with the office
operations of city business.
Mr . Parker conf irmed that Ms . Heishman
asked Ms. Coggins to leave. There
were questions about Ms. Coggins use
of the telephone, personal and
business.
Mr. McEntire called Donna Enos,
Purchasing Agent. She stated she had
worked for the past two years under
Ms. Heishman.
Ms. Enos confirmed she had observed
Ms. Heishman conducting her personal
business. She further stated that Ms.
Heishman had approached her in
January, 1991, about a computer
program that might work for Ms. Enos'
husband's business, and that she could
put it on the computer at work and use
her comp. time to work on it. Ms.
Enos said no, because she doesn't
accumulate comp. time, and would wait
until she got a computer at home.
Mr. Parker asked Ms. Enos how the
conversation about the computer
program came about. She stated it
stemmed from her taking an afternoon
off to go to the accountant to take
care of her husband's business, and
general conversation about computer
programs.
Mr. Parker called Councilman Charles
Scoma. Mr. Scoma stated he was in
City Hall at the time of the incident.
Mr. Heishman called and asked him to
stay with Ms. Heishman until he got
there because she was upset. While he
was with her, she stated she realized
she had made a mistake using the
computer, but it wasn't a secret.
During further questioning, he stated
he was not in a position to know if
her work was getting done. As a
councilman, he did not get involved in
9
the day to day operations of the city.
Mr. McEntire asked if the question
came up as to her being fired or not
being fired. Mr. Scoma said she asked
if she should come in Monday, and he
asked her if she was fired. She said
no, not really. He said if it were
him, he would come to work until
something was done.
Mr. Parker called Claudette Smyth,
Finance Assistant. She stated she has
been in her position 8-10 years, and
Lee Maness is her supervisor.
Ms. Smyth said she was not aware of
Ms. Heishman's use of the computer
until after she was gone. She stated
she is aware of other people using the
computer. In questioning the
procedures for comp. time, she said
each department keeps their own
records. In the Finance Dept., each
employee keeps records of their time.
Mr. McEntire asked who Ms. Smyth knows
that uses city equipment for personal
business. She stated most people use
the telephone. Upon questioning, she
stated she did not know of anyone who
would use the city computer 10-13
hours a month for personal business.
Commissioner Cope asked if he heard
correct that she had personal
knowledge of her department head using
computers for personal use. Ms. Smyth
answered yes.
Mr. Parker called Donna Heishman to
the stand. She stated she had been an
' employee of the city for 3 1J2 years
prior ta February 25, 1991. She
originally hired in as a 5enior Staff
Accountant, and was promoted in
February, 1989 to Budget Director.
Ms. Heishman explained that when she
was promoted, the Budget Director was
a new position in a new department.
She put in hours to create new
10
procedures where there were none
before. When first appointed, she was
advised by Mr. Sanford that she could
take comp. time for hours in excess of
40 hours. The record keeping of the
comp. time was on the honor system.
She further explained that she bought,
at her own expense, a comguter for use
at home, and the software, so that she
could do some of the extra work at
home. She and her husband did not
purchase their business until January,
1990, so the computer was used only
for city work prior to that time.
In June, 1990, Ms . Heishman said she
was advised not to take vacations
during the budget season, fram
February to September. Around August,
1990, she started using her comp. time
at the city offices to do the books
for the personal business so she could
be available if needed. Ms. Heishman
said she has carpal tunnel syndrame,
and hired Ms. Scott for the personal
business to do the repetitious work.
Ms. Scott volunteered to do the work,
she was not coerced. Ms. Scott was
told by Ms. Heishman not to do
anything on city time, but rather on
her own time. Ms. Heishman also asked
her to keep the records turned over
for privacy purposes so the cash flow
records would not be viewed by
passersby.
Ms. Heishman said she was not told
between August, 1990, and February,
1991, that her department was not
being run efficiently.
In recalling the events of February
22, 1991, Ms. Heishman said the day
started with a budget meeting. When
it was over she returned to her
office, and was later summoned to Mr.
Sanford's office. When she entered,
he asked if she had used her computer
for personal business, and if she had
paid Ms. Scott to do work. She
answered yes to both. He then asked
for her resignation. During the
il
conversation, he said her work was
exemplary, it was her use of the
computer that called for the
resignation. She did not resign. She
returned Monday the 25th, and advised
she would not resign. Mr. Sanford
subsequently brought her final
paycheck and letter of termination.
Mr. Parker entered as exhibits
correspondence received by Ms.
Heishman from the Civil Service
Commission, and a letter of the
charges against her. The charges were
specifically 1) appropriation of City
property to her own use; 2) use of a
subordinate employee in performing
work for Ms. Heishman.
Ms. Heishman stated upon questioning
by Mr. McEntire that her salary at
termination was $44,700 annually. She
stated she had been dissatisfied with
her salary recently. She also
confirmed that she and her husband
intended to make a profit from their
business. Ms. Heishman further
confirmed that she and Ms . Scott did
use the city computer for her
husband's business.
Ms. Heishman further stated it was not
her intent to harm the city.
Chairman Pederson asked if she
requested to be reimbursed for her
software, to which she replied no. At
his request, she stated her
educational credentials. Commissioner
Cope verified that there was no
attempt by her supervisor to have her
just quit doing the work.
Closing statements were presented by
each attorney.
The hearing was adjourned for
deliberation. Upon reconvening,
Commissioner Cope made the statement
that the lst specification did not
violate any civil service rule or
regulation as set forth in Sec. 1Q.01;
12
and that the 2nd specification is
found to be true. He further made the
motion to reduce the indefinite
suspension and order the maximum
temporary suspension of three weeks.
Motion was seconded by Commissioner
Roux, and carried unanimously.
5. ADJOURNMENT Meeting adjourned at 1:50 a.m., April
4, 1991.
> Vice-Chairman
C i n George Peders
Civil S rvice Secreta Ron McKinney
13