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HomeMy WebLinkAboutLIB 2013-10-17 MinutesPresent: Absent: Staff Present MINUTES OF THE LIBRARY BOARD OF THE CITY OF NORTH RICHLAND HILLS, TEXAS HELD IN THE ADMINISTRATIVE OFFICES LOCATED AT 9015 GRAND AVENUE October 17, 2013 Don Tipps Avis Crisp Holly Mitchell Jerry Sorenson Kay Schmidt Karen Alexander Kathy Antropik Cecilia Barham Christine Evans Chair Board Member Alternate Board Member Board Member Board Member Board Member Library Director Administrative Secretary CALL TO ORDER Chair Don Tipps called the meeting to order October 17 at 6:04 p.m. APPROVAL OF MINUTES Board Member Avis Crisp made the motion to approve the minutes; Board Member Jerry Sorenson seconded the motion; the minutes of the September 19, 2013 meeting were unanimously approved as written. LIBRARY DIRECTOR'S REPORT Cecilia Barham updated the board on the library's statistics from September. REPORT ON WORK GROUP PROJECTS Cecilia Barham updated the group on the progress of the staff work groups: • Customer Service: This work group has created the Ignite Patron Service document; a 3 page guide for all library staff that details our customer service standards. Outlined in the document are principles for phone etiquette and greeting patrons, among other things. This document will be presented to staff at the library's staff development day in December. Marketing, Outreach and Planning: This work group will begin planning programs for the spring quarter (February -May 2014) in November and have a final brochure published in December. REPORT ON PROGRAMS AND EVENTS Cecilia Barham gave a short review of the library's recent Petstravaganza program and discussed the upcoming Library Book Sale. REVIEW AND ADOPT FINE COLLECTION POLICY Board Member Avis Crisp motioned to approve this policy; Board Member Kay Schmidt seconded the motion and the Fine Collection Policy was unanimously approved. OTHER BUSINESS Cecilia Barham updated the group on the Leadership Team's goals retreat to Frisco Public Library. Ms. Barham informed the board that the 2013 Annual Report and Strategic Plans for the library's new fiscal year will be presented at the next meeting. Ms. Barham also let the board know that a volunteer policy will be presented at the next meeting and explained how the Leadership Team was working together to create a comprehensive policy for both teen and adult volunteers. Ms. Barham also discussed the idea of a food for fines food drive during November. All of the board members agreed that it was a great idea to reduce the amount of outstanding fines. Ms. Barham explained that for every 6 non - perishable, in date, unopened items that a patron brings to the circulation desk library staff will waive $10 in overdue fines. Fines for lost materials will not be waived. Board Member Kathy Antropik suggested that the library do the same type of drive in December but collect new, unwrapped toys. All of the items will be donated to the CEC. Board Member Kay Schmidt motioned to approve the Food for Fines and Toys for Fines ideas; Board Member Karen Alexander seconded the idea and the idea was unanimously approved by the board. Ms. Barham said that she would seek City approval for the idea now that she knew she had the Library Board's support and approval. NEXT MEETING DATE The next meeting will be held on November 21, 2013 at 6:00 p.m. in the Administrative Offices. Meeting adjourned at 7:00 p.m. A TEST: Christine Evans, Administrative Secretary ADJOURNMENT