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Home My WebLink AboutPRB 2024-12-02 Agendas t4RH NOKTH RICH�AND HILL CITY OF NORTH RICHLAND HILLS PARKS AND RECREATION BOARD AGENDA 4301 CITY POINT DRIVE NORTH RICHLAND HILLS, TX 76180 MONDAY, DECEMBER 2, 2024 REGULAR MEETING: 6:00 PM Held in the Council Workroom A. CALL TO ORDER A.1 PUBLIC COMMENTS An opportunity for citizens to address the Parks and Recreation Board on matters which are scheduled on this agenda for consideration by the Board, but not scheduled as a public hearing. In order to address the Parks and Recreation Board during public comments, a Public Meeting Appearance Card must be completed and presented to the recording secretary prior to the start of the Parks and Recreation Board meeting. B. ACTION ITEMS B.1 Approval of Minutes of the October 7, 2024 Parks and Recreation Board Meeting. B.2 Review the Park Amenity Reguest Polio and consider recommendations made bye sta regarding the park amenity requests for the FY05/ 6 Capital Improvement Program Budget. B.3 Consider recommendation to City Council to readopt the N H Youth Programs Standards of Care Ordinance. C. DEPARTMENT UPDATES C.1 NRH20 Family Water Park Update C.2 Parks Capital Projects Update Monday, December 2, 2024 Parks and Recreation Board Agenda Page 1 of 2 C.3 Parks Maintenance and Operations Update CA NRH Centre, Grand all Athletics, Senior Center, Richlan Tennis Center, Proqrams and Services Up ate D. INFORMATIONAL ITEMS D.1 Community Service Monthly Reports (September & October Park and Recreation Board Update (October) E. ADJOURNMENT Certification I do hereby certify that the above notice of meeting of the North Richland Hills Parks and Recreation Board was posted at City Hall, City of North Richland Hills, Texas in compliance with Chapter 551, Texas Government Code on Wednesday, November 27, 2024 by 3:00 PM. Cindy Dobbs, Office Coordinator This facility is wheelchair accessible and accessible parking spaces are available. Requests for accommodations or interpretive services must be made 48 hours prior to this meeting. Please contact the City Secretary's office at 817-427-6060 for further information. Monday, December 2, 2024 Parks and Recreation Board Agenda Page 2 of 2 IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: Approve the Minutes of the October 7, 2024 Parks and Recreation Board Meeting. PRESENTER: Adrien Pekurney, Director SUMMARY: The minutes are approved by a majority vote of the Board at Parks and Recreation Board meetings. GENERAL DESCRIPTION: The Parks and Recreation Office prepares action minutes for each Parks and Recreation Board meeting. The minutes from each meeting are placed on a later agenda for review and approval by the Board. Upon approval of the minutes, an electronic copy will be uploaded to the city's website. RECOMMENDATION: Approve the Minutes of the October 7, 2024 Parks and Recreation Board Meeting. MINUTES OF THE PARKS AND RECREATION BOARD OF THE CITY OF NORTH RICHLAND HILLS, TEXAS HELD IN THE CITY HALL 4301 CITY POINT DRIVE OCTOBER 7, 2024 REGULAR MEETING A. CALL TO ORDER Chair Lewis called the meeting to order on October 7, 2024 at 6.00 p.m. Present: Tracye Lewis, Chair, Place 1 Shannon Kidd, Place 2 Kieran McMahon, Place 4 Charles Mather, Place 5 Cecille Delaney, Place 6 Sean Nutt, Place 7 Andrew Rivera, Alternate Absent: Thomas Osen, Place 3 Staff Members: Adrien Pekurney, Director Tanner Arwine, Assistant Director Antonio Evangelista, Assistant Director Frank Perez, NRH2O General Manager Michael Wilson, Park Planning Manager Cindy Dobbs, Office Coordinator Laura Seale, Cultural Arts and Special Events Coordinator Amber Corley, Grand Hall Supervisor A.1 PUBLIC COMMENTS There were no requests to speak from the public. B. ACTION ITEMS B.1 APPROVE THE MINUTES OF THE AUGUST 5, 2024 PARKS AND RECREATION BOARD MEETING APPROVED October 07, 2024 Parks and Recreation Board Meeting Minutes Page 1 of 5 A MOTION WAS MADE BY BOARD MEMBER MATHER, SECONDED BY BOARD MEMBER KIDD TO APPROVE THE MINUTES OF THE AUGUST 5, 2024 PARKS AND RECREATION BOARD MEETING. MOTION TO APPROVE CARRIED 6-0. C. PRESENTATION / DISCUSSION ITEMS CA CAPITAL INFRASTRUCTURE PROJECT OVERVIEW Ms. Pekurney and Mr. Arwine presented a general overview of the city's capital project process once a project is approved and adopted in a fiscal year budget. D. DEPARTMENT UPDATES D.1 NRH2O FAMILY WATER PARK UPDATE Frank Perez, NRH2O General Manger, provided an update on activities at NRH2O Waterpark. -The water park just completed their 30th season, closing out with the third-best overall revenue in park history. The water park's Christmas in July event saw the highest single day attendance since 2016 with nearly 4,500 guests attending. The additional revenue generated by the new Beachside Bay Bungalows helped the park set the overall rental revenue record. -NRH2O hosted the eighth annual Doggie Beach Bash event benefiting the NRH AARC on September 29. The park welcomed 1,300 people and 900 canines. -The water park held its annual year-end awards ceremony on Sunday, September 22. The awards are determined by guest, team member and management voting. -CGC Construction was selected to be the general contractor for the construction of the Nitro Blast by council on September 23. -For the first time, NRH2O will be hosting a drive-thru animated light show over the holiday season from mid-November through the end of December. D.2 PARKS CAPITAL PROJECTS UPDATE Michael Wilson, Park Planning Manager, provided an update on Parks Capital Projects. October 07, 2024 Parks and Recreation Board Meeting Minutes Page 2 of 5 -Northfield Drive Sidewalk Connection from Davis Blvd to Northfield Park. This is completed and was done in conjunction with the Tipps Canine Dog Park Improvements. -Tommy & Sue Brown Park Playground Replacement with Shade: Demolition will start October 28th, which will take about a week and then construction of the new playground will take two to three weeks. -Green Valley Safety Fence and Drainage Improvements: The safety fence project is complete. Drainage improvements will commence this winter after BAYFA completes its fall season. -Cross Timbers Disc Golf: The designer is in the process of finalizing plans in preparation for construction later this fall. New Projects for 2025- -Fossil Creek Park Renovation: Field One will be converted to a Pump Track & Skills Park. Fields Two and Three will be practice fields. Lighting and trail enhancement are also part of the plan. -Kay Granger & Legacy Park Playground Replacement: This construction will take place in Summer 2025. -North Electric Trail Bridge Deck Replacement: The wood deck will be replace with a long-lasting alternative. -Richfield Park Tennis Court to Pickleball Conversion: This project is the result of an Amenity Request. -2025 Parks and Recreation Master Plan. This will be preparing an outlook of our park system for the next five to ten years. Input will come from various sources, including the public. D.3 PARKS MAINTENANCE AND OPERATIONS UPDATE Tanner Arwine, Assistant Director, provided an update on parks maintenance and operations. -A small paver hardscape was installed at the entrance to the Senior Center. This will provide the public the opportunity to honor a loved one with the placement of an engraved paver in that person's honor. -Signal boxes throughout the city will soon be replaced with updated artwork showcasing the beuaty of"Texas Botanicals" blooming in this region of the state. October 07, 2024 Parks and Recreation Board Meeting Minutes Page 3 of 5 -Staff has been working to prepare the holiday lighting ground decor for the upcoming season. The NRH Christmas Tree Lighting will be held on Thursday, December 5. -Fall landscape improvements will soon be underway throughout the city. -Tipps Canine Hollow Dog Park renovations are complete. A variety of tasks were performed such as fence replacement, turf care, tree pruning, and installation of improved signage. -Drainage improvements were made along the Cottonbelt Trail between Eden Road and Precinct Line Road. -Staff has been busy prepping all 21 athletic fields for practices and games. DA NRH CENTRE, GRAND HALL, ATHLETICS, SENIOR CENTER, RICHLAND TENNIS CENTER, PROGRAMS AND SERVICES UPDATE Antonio Evangelista, Assistant Director, provided an update on activities at the NRH Centre, Grand Hall, Senior Center, Richland Tennis Center, as well as programs and services. -NRH Centre has had another strong year with membership sales. Attendance and revenue has increased in a number of areas in recreation, such as Kids Club, Fitness and Youth Programming. -The new season of Pickles n' Paddles Indoor Pickleball League has begun. This is the 5th consecutive sold out league. The Gutterball bowling league started in early September. This runs for six weeks and is held at Bowlero in Watauga. -Grand Hall is on track to have their third best year since its opening. -Richland Tennis Center is pleased to partner with local high schools for tournaments and events. The Junior Tennis Team placed third in a recent competition and also took home the Sportsmanship Award for the third straight year. -NRH Senior Center appreciates the sponsors that make the events at their facility possible. They recently held a Dance and Party to commemorate National Senior Center Month in September. -Play Today NRH recently held a Nature Walk at Cross Timbers Park, led by Assistant Director Tanner Arwine. October 07, 2024 Parks and Recreation Board Meeting Minutes Page 4 of 5 -Reception for artist Laura Hunt will be held on Wednesday, October 9. Her artwork was featured in the Grand Hall Lobby from June 28 through September 27. -Autumn Sounds Concert Series was a success with two well-attended events. E. INFORMATIONAL ITEMS E.1 COMMUNITY SERVICES MONTHLY REPORTS (JULY &AUGUST) PARK AND RECREATION BOARD UPDATE (AUGUST) There are no other informational items. F. ADJOURNMENT Chair Lewis adjourned the meeting at 7.29 p.m. Tracye Lewis, Chair ATTEST: Cindy Dobbs, Office Coordinator October 07, 2024 Parks and Recreation Board Meeting Minutes Page 5 of 5 IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: Review the Park Amenity Request Policy and consider recommendations made by staff regarding the park amenity requests for the FY2025/26 Capital Improvement Program Budget. PRESENTER: Tanner Arwine, Assistant Director SUMMARY: Mr. Tanner Arwine will provide a summary of the Park Amenity Request Policy and review the Park Amenity Requests that were received by the Parks and Recreation Department in calendar year 2024. GENERAL DESCRIPTION: Preparation of the FY2025/2026 Draft Capital Improvement Program Budget will be underway by mid-December 2024. The Park Amenity Request Policy outlines the criteria and methodology for responding to requests for additional park amenities and improvements in existing parks. Two park amenity requests for FY2025/2026 have been submitted: 1. Additional Fountain or Pond Aeration System for the Lakes of Hometown 2. John Barfield Trail Reorientation on Spring Oak Drive According to the Park Amenity Request Policy, applications received will be evaluated by Parks and Recreation Department Staff by a variety of criteria, including: 1. Compliance with the 2007 Parks, Recreation and Open Space Master Plan and 2016 Updated List of Priorities. 2. Current principles and methods of park planning and design. 3. Capital costs for the requested improvements. 4. Long term fiscal impacts related to maintenance and operations. 5. Impacts on other prioritized projects in the CIP Budget with regards to introduction of the funding and time schedules associated with the request. The Parks and Recreation Facilities Development Capital Improvement Program is supported by 1/2 cent sales tax revenue. Sales Tax projections are expected to continue W INNNINk IrLp NOKTH KICHLAND HILLS to impact cash flow capabilities. Funding may not be available for introducing new requests in the CIP Budget until a future fiscal year. Request #1 - Additional Fountain or Pond Aeration System for the Lakes of Hometown. Staff does not recommend an additional pond fountain at the Lakes of Hometown for the following reasons: • While the pond fountains at the Lakes of Hometown do circulate water, they serve more of an aesthetic purpose than anything. The size of the fountains relative to the size of the pond have negligible impact on water quality. • Because these ponds are actually a drainage channel with a series of dams, existing fountains regularly malfunction because of debris moving through the channel. Staff does recommend the purchase and installation of a solar powered aerator for the following reasons: • An aerator in this location assists in meeting Goals #2 and #3 of the 2007 Parks, Recreation and Open Space Master Plan and 2016 Updated List of Priorities by improving water quality and protecting the natural resources within our parks. • The aeration system would not have an intake and thus subject to similar issues experienced by current pond fountains at the park. • Solar powered aerators are relatively inexpensive compared to other fountain and aeration devices. This product would serve as a pilot program that could be implemented at other ponds. • Electric costs would be non-existent because the installation would be completely solar powered. The aeration system could result in a slight reduction in chemicals needed for algae control. IrLp NOKTH KICHLAN HILLS Request #2 - John Barfield Trail Reorientation on Spring Oak Drive Staff recommends the trail reorientation of the on-road portion of the John Barfield trail to the Oncor power line easement for the following reasons: • The trail was not originally constructed in this easement because not all of the property was available at the time the trail was constructed in 2014. Since then, the small property that previously limited the trail development in the Oncor easement was conveyed to the City with the development of the Rumfield Estates. • Relocating the trail from the roadway to the power line easement aligns with Goals #1 and #4 of the 2007 Parks, Recreation and Open Space Master Plan and 2016 Updated List of Priorities by providing an open space system that links green spaces and meets the recreational needs and desires of the City's growing population. • Current design, planning, and maintenance standards identify safety as the top priority within the parks. This off-road trail extension would provide a safer route that does not require cyclists to travel on road. • Long term financial impacts would be negligible. The parks department already mows this property as a part of regular maintenance. • This project has the potential to be grant funded. No grant has been applied for to date, but this type of safety improvement project is one that might qualify for and that grantors identify for pedestrian trail improvements. RECOMMENDATION: The Park and Recreation Board is requested to review these Park Amenity requests, and provide direction to staff on considering these projects as a part of the FY2025/2026 CIP Budget. IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: Consider recommendation to City Council to readopt the NRH Youth Programs Standard of Care Ordinance. PRESENTER: Ron Newman, Membership Services Supervisor SUMMARY: Staff is requesting the Parks and Recreation Board forward a recommendation to City Council for consideration of an ordinance readopting the North Richland Hills Youth Programs Standards of Care. Adopted standards are a Texas Department of Family and Protective Services requirement for an exempt status for day care licensing. GENERAL DESCRIPTION: The City of North Richland Hills Parks and Recreation Department offers fee based day camp programs for children ages five to thirteen. The Texas Legislature requires municipal day camp youth programs for elementary age children to meet day care licensing requirements or file for an exemption (Section 42.041(b)(14) of the Child Care Standards and Regulations of the Texas Human Resources Code). To receive exempt status, a municipality must submit a copy of program standards, a notice of a public hearing for the program and a copy of the ordinance adopting the standards. The public hearing and adoption of the ordinance may occur on the same day. The Youth Programs Standards of Care will provide basic childcare regulations for day camp activities operated by the City of North Richland Hills Parks and Recreation Department, allowing the department to qualify for an exemption from the requirements of the Texas Child Care Standards and Regulations within the Texas Human Resources Code. The City of North Richland Hills day camp program meets, and in some areas exceeds, many of the standards listed in the state's Child Care Standards and Regulations. All of the Standards of Care included in the City of North Richland Hills Parks and Recreation day camp policies and procedures have been in place for several years and have been used in the staff training process prior to camp each year. The Standards of Care will be provided to the parents of each program participant and shall include, at a minimum the following areas: IrLp NOKTH KICHLAN HILLS • Minimum requirements for staffing ratios • Staff qualifications and essential job functions • Facility, health and safety standards • Training and procedures for reporting child abuse/neglect allegations • Written procedures stating that parents and each staff member will be provided a set of standards • Contact information of department supervisors for the purpose of complaint notification and resolution regarding the recreational program • Written procedures for staff who will be monitoring the programs and enforcing the standards • Requirement of criminal background checks on prospective day camp employees • Service standards for communicating with parents and performance expectations of day camp employees • Behavior management and discipline procedures • General rules and regulations The application for exemption determination and the formal adoption of the Youth Programs Standards of Care and ordinance is an annual requirement so that the Standards of Care can be revised as needed to reflect current regulations. This is the eighteenth year for the formal adoption process. RECOMMENDATION: The Parks and Recreation Board is requested to make a recommendation to forward the Youth Programs Standards of Care Ordinance to City Council for their consideration for adoption. City of North Richland Hills Parks and Recreation Department Youth Programs Standards of Care I. GENERAL INFORMATION /ADMINISTRATION Purpose: To provide basic childcare regulations for activities operated by the North Richland Hills Parks and Recreation Department. This will allow the department to qualify as exempt from requirements of the Texas Human Resources Code. A. Organization: 1. The governing body of the City of North Richland Hills Youth Programs is the City of North Richland Hills City Council. 2. Implementation of the Youth Programs Standards of Care is the responsibility of the Assistant Director of Recreation and Recreation Division Staff. 3. The Youth Programs Standards of Care will apply to several fee based day camp programs which are conducted by the North Richland Hills Parks and Recreation Department throughout the yea r. 4. Each Youth Program site will have available for public and staff a current copy of the Standards of Care. 5. Parents of participants will be provided a current copy of the Standards of Care during the registration process. B. Implementation: The Standards of Care Program will be the responsibility of the Parks and Recreation Department, with the Recreation Coordinator overseeing the overall program and the Day Camp Director administering the program on-site. Regulations apply to these on-going programs: Winter Break Camp Spring Break Camp Summer Day Camp Fall Break Camp Other: Each camp will make available for public and staff a current copy of the Standards of Care. Parents of participants will be provided a copy of Standards of Care during the registration process and the Camp NRH parent orientation prior to camp starting each year. Program Sites: NRH Centre 6000 Hawk Avenue (Main Site) Adventure World Playground 7451 Starnes Rd Green Valley Community Park 7701 Smithfield Rd John Barfield Trail 8201 Davis Blvd The Lakes at Hometown 8700 Bridge St Northfield Park 7804 Davis Blvd Stormy Plaza 9010 Grand Ave Walker Creek Elementary 8780 Bridge St (parking lot and field) Walker's Creek Park 8403 Emerald Hills Way Walker's Creek Trail 8403 Emerald Hills Way Dolce Place 9000 Grand Ave C. Day Camp Objectives: 1. To provide youth with the opportunity to experience a variety of recreational activities which include sports, games, arts and crafts, education, drama, special events, field trips, tournaments, etc. 2. To provide an encouraging atmosphere emphasizing positive development of physical skills, emotional growth and self-confidence. 3. To provide a safe environment; always promoting good health and welfare for all. 4. To teach children how to spend their leisure time wisely; in an effort to meet the emotional, physical, and social needs of the child. D. Exemption Status: Once an exempt status is established, the Licensing Division will not monitor the recreational program. The Licensing Division will be responsible for investigating complaints of unlicensed child care and for referring other complaints to the municipal authorities or, in the case of abuse/neglect allegation, to the local police authorities. E. Standards of Care Review: Standards will be reviewed annually and brought to the City Council for approval after a public hearing is held to pass an ordinance regarding section 42.041(b) (14) of the Texas Human Resources Code. Childcare Licensing will not regulate these programs nor be involved in any complaint investigation related to the program. Any parent, visitor or staff may register a complaint by contacting the North Richland Hills NRH Centre Manager at 817-427-6600 or the Parks and Recreation Administrative Offices at 817-427- 6620, Monday through Friday, 8:00 a.m. - 5:00 p.m. II. STAFFING A. Day Camp Director—The Day Camp Director directs a staff of 14-day camp counselors and supervises the activities of children in a day camp setting. 1. Essential Job Functions: a.) Direct and supervise all counselors including hiring and training. b.) Complete and submit proper records including camp schedules, counselor work schedules, payroll, accident/incident reports and attendance. c.) Develop age-appropriate camp curriculum (5-12 years) in accordance with the philosophy of the program. d.) Ensure staff is committed to following established guidelines, procedures and standards. e.) Maintain an orderly, clean and safe environment for the children while promoting a non- competitive program directed toward accentuating positive behaviors, physical development and emotional growth. f.) Develop and distribute a weekly schedule of activities. g.) Complete facility reservations and transportation needs for all camp activities. h.) Schedule, confirm, obtain and distribute payment for all field trips. i.) Maintain supplies, equipment and all necessary documentation for the operation of the camp. j.) Communicate to parents about camper's progress and activities. k.) Conduct on-going program evaluations implementing approved recommendations as needed. I.) Provide reports to the Membership Services Supervisor on a weekly basis to monitor camp activities throughout the program. 2. Qualifications: a.) Bachelor's Degree in Education or Recreation is preferred but not required. b.) A minimum of three years' experience as a camp counselor and/or educator. c.) Requires a valid Texas driver's license with a good driving record over the last three years. d.) Must pass city criminal background check prior to hiring. e.) Must pass pre-employment drug screen and/or physical. f.) Must complete First Aid and CPR certification prior to camp. 3. Requirements of Work: a.) Director must complete the mandatory staff training program of at least 20 hours, in addition to planning hours with site staff prior to the start of camp. This training includes departmental orientation, customer service, sexual harassment training, behavioral issues and discipline, training and examination program on sexual abuse and child molestation, as well as practical skills on activities for children in games, songs and crafts. b.) Ability to be physically active and involved with children all day. c.) Ability to lift 55 pounds. d.) Knowledge of child development and age appropriate activities. e.) Advanced organizational and communication skills. f.) Team leadership abilities. g.) Varied experience in a variety of activities including sports, arts, nature, drama and cooperative activities. B. Day Camp Counselor—The Day Camp Counselor is responsible for direct leadership of youth ages 5- 13 in a variety of activities including, but not limited to games, sports, crafts, special events and field trips. The counselor assists in planning and organization of camp schedules, activities, supplies and equipment, and is also responsible for cleanliness of the areas used by camp participants. The counselor positions are also responsible for completing necessary forms relating to attendance, check-in/check-out procedures, accidents, and incidents. 1. Essential Job Functions: a.) Promote a non-competitive, positive, self-image enhancing environment for each participant through the direction of non-competitive, fun, varied and well-organized activities. b.) Directly lead activities using a method that will provide opportunity for the involvement of all children on an equal level. The Counselor prepares, in advance, directions for activities, daily schedules and required equipment used during the activities. c.) Exhibit enthusiasm for the activity to impart a feeling of excitement to camp participants. d.) Follow procedures for camper check-in/check-out. Reports accidents/incidents, behavioral modifications and camp schedules. e.) Follow guidelines for safety and storage of equipment, including inventory of supplies. f.) Ensure safety of youth during transportation while on field trips. g.) Provide and adhere to established guidelines set forth for the safety, behavior, communication and discipline of the camp participants. h.) Recognize and reward positive, improved and outstanding behavior and/or accomplishments of camp participants. 2. Minimum Qualifications: a.) High school diploma with two years of college preferred but not required. b.) One-year experience working with children in a day camp setting. C.) A valid Texas driver's license with a good driving record over the last three years. d.) Must pass criminal background check prior to hiring. e.) Must pass pre-employment drug screen and/or physical. f.) Must complete First Aid and CPR certification prior to camp. 3. Other Requirements: a.) Staff must complete the mandatory staff training program of at least 20 hours, in addition to planning hours with site staff prior to the start of camp. This training includes departmental orientation, customer service, sexual harassment training, behavioral issues and discipline, training and examination program on sexual abuse and child molestation, as well as practical skills on activities for children in games, songs and crafts. b.) Staff must exhibit competency, good judgment and self-control throughout the duration of the camp. c.) Staff should relate to the children with courtesy, respect, acceptance and patience. d.) Staff will be evaluated at least once during the summer prior to the completion of camp. Evaluations will be reviewed with the camp counselors to discuss any areas of improvement or suggestions. 4. Criminal Background Checks: Criminal background checks will be conducted on prospective day camp employees. Applicants may be disqualified if they have a job related criminal conviction. A prospective employee will be subject to a pre-employment drug test and/or physical prior to hiring. 5. Staffing Ratios: The state required ratio for number of children (ages 5-12) may not exceed 15:1 children to staff. Camp NRH Day Camp maintains 12:1 children (ages 5-12) to staff ratio. On all field trips, Camp NRH Day Camp maintains 8:1 children to staff ratio. III. FACILITY STANDARDS A. Emergency evacuation and relocation plans will be posted at each facility. Program employees will inspect sites frequently for any sanitation or safety concerns. Those concerns should be passed on to the Membership Services Supervisor or NRH Centre Manager immediately. B. Each camp must have a fully stocked first aid kit. This shall be checked and stocked on a weekly basis by the Camp Director. It shall include but is not limited to bandages and Band-Aids, first aid cream, rubber gloves, Neosporin, alcohol wipes, hot/cold packs, gauze, tweezers and scissors. C. In a situation where evacuation is necessary, the first priority of staff is to make sure all participants are in a safe location. Program sites will be inspected by the Fire Marshall annually. Each Facility Manager is responsible for compliance with Fire Marshall's directives.The recommended number of fire extinguishers shall be inspected quarterly and available and "primed" for use. Fire drills should be conducted once a month during the summer camp. D. Medication will only be administered with written parent consent completed on ePACT Network as provided by the City of North Richland Hills. Prescription medications shall be left with staff in their original container, labeled with the child's name, date, directions, photo of the child and the child's physician's name. Medication will be logged until dispense to child. Medication shall be dispensed only as stated on the bottle unless directed otherwise by parent/guardian or physician, and not past the expiration date. E. Non-prescription medicine with the child's name and date on the medication may be brought if in the original container. This medication will also be logged and be dispensed only as stated on the bottle unless directed otherwise by parent/guardian or physician. F. Each indoor site shall have adequate indoor toilets and lavatories located such that children can use them independently and program staff can supervise as needed. There shall be one flush toilet per 30 children. Outdoor sites shall provide portable toilets based on number of children attending each day. Sinks shall be provided based on 1 sink per 30 children. G. All participants must wear athletic shoes daily. Sandals will not be allowed. IV. SERVICE STANDARDS—Day Camp Staff A. This information will be provided to each staff member as a part of the day camp staff manual: 1. Appropriate shirts, shorts and tennis shoes are to be worn at all times. Camp NRH staff shirts are to be worn on the designated days. Shorts should be at a respectable length, no cut-offs. No clothing should bear any inappropriate logos, phrases, or pictures. Any staff member, who does not adhere to the dress code, will be sent home for the day without pay. 2. Staff will be provided with four to five Camp NRH T-shirts. Uniform schedules will be given to staff during training and should be followed throughout the summer. Any deviation must be approved by the Membership Services Supervisor. 3. Men and women's swimsuits should provide full coverage when swimming activities are held at the NRH Centre, NRH2O or other aquatic facilities. 4. Name tags/IDs should be worn and clearly visible at all times. 5. Camp participants and parents will be treated with respect at all times. 6. Camp staff will take it upon themselves to resolve complaints. Do not refer the customer to another staff member, unless necessary. If you are unable to resolve the complaint on the spot, take the customer's name and phone number, investigate the complaint and follow up with the customer. All complaints should be recorded (problem and resolution) on a Customer Comment Form provided by the Membership Services Supervisor. 7. Camp staff will keep parents informed of camp activities. A weekly schedule will be distributed one week in advance and extra copies will be kept with the daily sign in log. In addition to hard copies of the weekly schedule parents will be notified of changes to the schedule via email correspondence and campnrh.com. Camp staff will note details of behavior of campers (accomplishments, discipline problems, general activities, etc.) in the daily campers log and verbally update parents as much as possible. 8. Camp staff will monitor the check-in/check-out log at all times. 9. Camp staff will clean program areas after each activity. Floors will be swept/vacuumed, mirrors cleaned,sanitized and supplies put away.This is extremely important due to the fact that rooms are used throughout the day by other groups. 10. Camp staff will spend the majority of their time actively involved with campers and/or parents. Camp staff will check all messages for the day, prior to beginning any camp activities. VI. OPERATIONAL ISSUES A. Emergency phone numbers are kept at the NRH Centre front desk, as well as with the Day Camp Director on field trips. Those numbers include fire, police, and ambulance services. B. The Day Camp Manual is provided to every staff member and outlines the following: 1. Behavior Management and Discipline Procedures 2. Rules and Regulations 3. Forms 4. Service Standards 5. Game/Activity Leadership 6. Guidelines for Communication with children and parents C. Check-in/check-out forms will be used every day. Only adults listed on the camper's release form will be allowed to pick up children.The authorized parent/guardian must enter the building and sign the check-out form in order for staff to release the child. D. Emergency evacuation and relocation plans will be posted at each facility. E. Transportation Requirements Texas law requires that all children younger than 8 years old, unless they are taller than 4 feet 9 inches, be secured in a child safety seat whenever they ride in a vehicle. Older children who have outgrown a booster seat must be buckled with a seat belt. In compliance with this law, parents will be required to provide a booster seat for their child if that child is under 8 years old and measures less than 4'9". Camp NRH will have five booster seats on-site for transportation services required for field trips and other Camp NRH activities in the event that a camper forgets to bring their booster seat with them to camp. Camp NRH staff will be trained to identify children that are required to be in a booster based on birth date of camper identifying the legal age of the child and by utilizing a height measuring tool. F. Parents will be notified regarding planned field trips and provided the required release forms. Enrollment information will be kept and maintained on each vehicle while traveling to and from field trip sites. G. Enrollment information will be kept and maintained using ePACT Network for each child and shall include: 1. Child's name, birth date, home address, home telephone number, physician's phone number and address and phone numbers where parents may be reached during the day. 2. Name, driver's license number and telephone number of persons to whom the child can be released. 3. Field trip release form as needed. 4. Liability waiver. 5. Parental consent to administer medication, medical information and release on participant. H. Staff shall immediately notify the parent or other person authorized by the parent when the child is injured or has been involved in any situation, which placed the child at risk. I. The Membership Services Supervisor shall notify the parents/guardians of participants' if/when there is an outbreak of a communicable disease in the facility as required by the County Department of Health. Staff must notify parents of children in a group when there is an outbreak of lice or other infestation in the group. VII. BEHAVIOR MANAGEMENT AND DISCIPLINE PROCEDURES A. Program employees will implement discipline and guidance in a consistent manner based on an understanding of individual needs and development with the best interests of program participants in mind. B. There will be no harsh, cruel, or corporal punishment used as a method of discipline. C. Program employees may use brief, supervised separation from the group if necessary. Children will be aware of all camp rules prior to the start of any activity. Their understanding of the rules is an integral part of behavior management. When negative behavior occurs they will know there is a consequence for their chosen action. D. Incident reports will be filled out on any disciplinary cases, and information is to be shared with parents when picking up the child (or sooner when extreme cases occur). Parents will be asked to sign the incident reports to indicate they have been advised about specific problems and/or negative behaviors. E. A sufficient number and/or severe nature of discipline reports as detailed in the program manual may result in a participant being suspended from the program. Parents/guardians will be contacted to pick up their child immediately. F. In instances where there is danger including physical harm or threat of physical harm to participants, staff, or themselves; the offending participant(s) will be removed from the program immediately. Parents/guardians will be contacted to pick up their child immediately. VIII. ILLNESS OR INJURY A. Participants shall have and maintain immunizations in accordance with those required by the Texas Department of Health for public school attendance according to age. B. Parents shall be notified in cases of illness or injury. C. An ill child will not be allowed to participate if the child is suspected of having a temperature and/or accompanied by behavior changes or other signs or symptoms until a medical evaluation indicates that the child can be included in the activities. In the event an injury cannot be remedied through basic first aid, staff shall notify paramedics. D. When an injury occurs, an incident report shall be filled out immediately after the incident, with the original sent to the NRH Centre Manager's office with a copy kept in the Day Camp files. E. In the event of suspected abuse, program employees will report suspected abuse or neglect in accordance with the Texas Family Code. In the case where a City employee is involved in an incident with a child that could be construed as child abuse, the incident must be immediately reported to the Assistant Director of Recreation. The Assistant Director will immediately notify the Police Department and any other agency as may be appropriate. F. Texas state law requires the staff of youth programs to report any suspected abuse or neglect of a child to the Texas Department of Family and Protective Services or a law enforcement agency. Failure to report suspected abuse is punishable by fines up to $1,000 and/or confinement up to 180 days. Confidential reports may be made by calling 1-800-252-5400. IX. GENERAL GUIDELINES FOR CHILDREN A. As a part of the Day Camp Manual, staff should be given the following information: 1. A child is not allowed to use the phone unless it is an emergency. In this case, Day Camp staff should make the call for the child. 2. Children must stay off tables, counter tops, ping pong tables, etc. 3. Children should walk in the building. Running is only permitted in the gym and outside areas. 4. Bouncing and throwing balls is permitted only in the gym or designated game area with direct supervision from staff. 5. Active games using equipment that can cause damage to window, shades, lights, and ceilings must be played only in the gym or outdoors. 6. Children must respect staff and each other. 7. Children must wear closed toe shoes at all times. 8. Children must be contained and not allowed to filter in the general public. B. The program will provide activities for each group according to the participants' ages, interests and abilities.The activities should be flexible and promote social and educational advancement. 1. A weekly calendar of activities will be posted for parents the Friday prior to the next week of camp. 2. When taking field trips, staff will: a.) Count everyone before they leave the program site as well as prior to leaving the field trip site. b.) Carry medical information on each child and necessary medication with them on the trip. c.) Carry a first aid kit and mobile phone in all vehicles and while on-site. d.) All participants are required to wear wristbands that have Camp NRH and NRH Centre phone number inscribed on them. Participants are also encouraged to wear camp shirts so that children are easily identified. X. MONITORING AND ENFORCEMENT A. Standards of Care established by the City of North Richland Hills will be monitored and enforced by City Departments responsible for their respective areas. Health and safety standards will be monitored and enforced by the City's Police, Fire, and Consumer Health Departments when applicable. B. Staff and program issues will be monitored and enforced by the North Richland Hills Parks and Recreation Department. The NRH Centre Manager shall visit each site on a bi-weekly basis. The Membership Services Supervisor is responsible for visually checking the camp activities on a daily basis. When not available, another full-time staff person is responsible for that check. C. Monthly reporting by the Membership Services Supervisor to the NRH Centre Manager will include a review of adherence to the Standards of Care as well as operational summaries of the programming month. For further information regarding the Youth Program Standards of Care or any other information about the youth programs offered through the City of North Richland Hills Parks and Recreation Department please contact the NRH Centre Manager or Membership Services Supervisor at 817-427-6600 or email NRHPARD@nrhtx.com. IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: NRH2O Family Water Park Update PRESENTER: Frank Perez, NRH2O General Manager GENERAL DESCRIPTION: Staff will report on activities at NRH2O Family Water Park. REVIEW OF EVENTS A. Off Season Activities — NRH2O staff is focusing on necessary repairs and upgrades to attractions and buildings throughout the facility. This includes repairs to various motors and pumps, concrete repairs, and plumbing repairs to have everything ready to go for the 2025 season. Larger repairs this off- season include a brand new motor and pump assembly for one of the Endless River motors, 2 brand new walk in cooler units, and several drainage repairs designed to help the park minimize potential shutdowns due to heavy rains in the spring. B. Hiring — Park staff is also working on hiring and incentives plans to aid with staffing for the 2025 season. The beginning of '� "'' � ` the rehire season starts earlier �� than you think with the annual Christmas event for teamk tfi members. Traditionally, the park will host a holiday event for past team members to allow them to �� 1 meet back up with all of their summer friends and enjoy an evening of fun. This year, the , , park will be taking the team members to a Brahmas hockey game at NYTEX. Soon after, NRH2O staff will begin visiting the local high schools for team member recruitment. Over 50% of park staff is made up of Bill ISD students. NRH2O also hosts a rehire event at Alley Cats in early February to begin the rehire paperwork process and meet potential new hires. IrLp NOKTH KICHLAN HILLS C. Polar Plunge — The park is excited to again host the annual Polar Plunge on Saturday, February 1, 2025. This event benefits the Special Olympics of Texas — Greater Fort Worth area and this year marks more than 16 years of NRH2O partnering with Special Olympics for this amazing event. Participants will plunge for proceeds by taking a teeth-chattering dip into freezing cold water! Registration on plunge day will start at 8.30 a.m. For more information, contact Jordan Baccus at jbaccus sotx.orq. or Michael Shelley at mshellev anrhtx.com. Proceeds help support more than 4,200 athletes in the Greater Fort Worth Area. p Y d WAo SI; ykw iVa, TD Ameritrade SUpports then minis n t, Dam � , ,"dm Amw C p Best of luck to aIi1,the athletes! t rztiraae II II�IO��I III " f�ii(uluufrin" ti n�ommmih'�mi�ilmmifimomomir�rro i � , D. Main Entry Sign Replacement — NRH2O has multiple capital projects this offseason, including one to replace the original main entry sign. The existing main entry sign has been in place since the park opened in 1995. The new sign will feature an LED panel facing both sides of Boulevard 26, along with the NRH2O logo displayed over each LED panel. This new sign will set off the main entrance to the park and allow many more marketing opportunities not only for the park, but also for city events. The sign is expected to be in place by the start of the 2025 season. IrLp NOKTH KICHLAN HILLS -1.V in- 114 Bn 20 In -181n� 96 In MOM r�f��l�� I� ;� r u/(�r`r�X r✓l7flHrl�VlNya�, !i ,^ IrF, f"1 w' n o i I�i ro I �Yrr �' �r ✓ Jrr i1+ , v,t frm�ly y f+t 9 !u d ' ........_. uuuu Il tii 1plliVoi lii i II I�i�NUf(IilffV�ffV�ppIIp � � � � gM1'V`urll lIry lhimll�Iiilil�ilil�ilil�mlilmli�I lilmlilmlil{mlilmlilmliliiilil�mli�{um�{um�lum�lum�Im6��l f, �� ul is ITV VVVVVVVVV I�'(r h )d E. Nitro Blast Update—The highly anticipated debut of the Nitro Blast in 2025 is getting closer. Construction crews are working to prepare the tower for the new deck and slide pieces. Crews from ProKide, the manufacturer of the Nitro Blast, are also already on site and placing sections of slide together to aid in overall slide construction in the new year. The slide is anticipated to be ready for the 2025 season and will be a centerpiece for the park for years to come, presenting water park guests with an entertaining, dual racing slide that not only has three times the throughput of the Green Extreme, but will also provide substantial electrical savings and will operate in an overall more efficient manner. I r". IrLp NOKTH KICHLAN HILLS F. NRH2O Staff Commitment — NRH2O staff continues to be committed to both the water park industry and representing the City of NRH through industry leading professional associations. Staff continue to be asked to represent the industry at many state, national, and international conferences and trainings such as the World Water Park Association, the annual IAAPA conference, the Pool and Hot Tub Alliance, and the Ellis & Associates International Safety School. Through these opportunities staff not only continue to represent NRH2O as one of the leaders in the water park industry, but also take advantage of these opportunities to stay on the cutting edge of industry trends as well as being included in setting policies and best practices for the industry as a whole. This year, NRH2O Assistant General Manager, Stephanie Hee- Johnston, was elected to the World Water Park Association's Board of Directors. This honor comes after many years of her being the chair person of the WWA marketing committee. IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: Parks Capital Projects Update PRESENTER: Michael Wilson, Park Planning Manager GENERAL DESCRIPTION: Mr. Michael Wilson will present an update on Parks Capital Projects. CONTINUING PROJECTS NRH Active Transportation Projects for Trails/ On-Road This project will provide for the implementation of recommendations identified in the City Wide Trail and Route System study addressing safety enhancements at street crossings, warning signs and markings, 911 response location signs and trail and route connections. The recommendations for implementation are all designed to provide safe, friendly on- street bicycle transportation throughout the City. • This project is complete. Staff received the final reimbursement payment in mid- November. Green Valley Raceway Historical Area This project provides for the design and construction of a historical plaza adjacent to North Tarrant Parkway, east of Smithfield Road where the John Barfield Trail meanders through what once was the Green Valley Raceway. Proposed amenities include an attractive pedestrian and bicycle plaza with benches, trash receptacles and signage with information and photographs that celebrate the rich history of a bygone era in North Richland Hills. • This project is complete For more information about the project, please access the following link. https://www.nrhgreenvalleyraceway.com/ IrLp NOKTH KICHLAN HILLS Northfield Drive Sidewalk Connection from Davis Blvd to Northfield Park This project will provide for the construction of a 6' wide sidewalk along Northfield Drive from Davis Blvd eastward to the John Barfield Trail in Northfield Park. • This project was completed while the Dog Park was closed at the beginning of September. City Point Trail Development in Oncor Easement This project will provide for the design and construction of a 10'wide multi-use trail in the Oncor easement just west of the City Point development from Glenview Drive northward to an existing 6'wide residential pedestrian trail adjacent to City Point Phase 2 along Blvd 26. Construction plans are complete and an Oncor encroachment agreement has been executed. Staff is compiling bid documents for an RFP that will be released in the coming months. Green Valley Park Safety Fence and Drainage Improvements This project provides for the addition of 1,200 linear feet of 6'tall black vinyl-coated chain- link fence between all 8 soccer fields and the adjacent parking lot at Green Valley Park, and drainage improvements on the north side of the park adjacent to Fields 5 thru 8. • The safety fence project is complete. Drainage improvements will commence this winter after BAYFA completes its fall season. FISCAL YEAR 23-24 PROJECTS Cross Timbers Disc Golf This project provides for the design and installation of a disc golf course through the open maintained areas within Cross Timbers Park. Amenities for the course will include concrete tee boxes, course signage and disc golf baskets. • Discmania, Inc. and Double D. Contracting will install concrete tee pads and disc golf baskets in mid-December. Once these elements have been constructed, course signage will be finalized and fabricated. IrLp NOKTH KICHLAN HILLS Park Infrastructure Maintenance 2024 This project provides for maintenance of park infrastructure in response to use, age, damage, and safety. The FY2024 priorities and cost estimates include: Fall Safe Material Replacement throughout multiple playgrounds ($45K), Sport Field Renovations ($20K), Park Furniture Replacement ($25K), Parking Lot Restriping at Norich, Liberty, Adventure World and Tipps Canine Hollow ($10,000), Cross Timbers Pavilion Paint ($10,000), Athletic Field Fence Repairs ($20K), PickleballlTennis Hitting Walls at Green Valley, Northfield, and Richfield Parks ($15K), Bedford Euless Greenway Two-wire Irrigation Conversion ($20K), Gaga Ball Pit Installation at Tommy and Sue Brown Park ($5K) and Richfield Park Basketball Court Resurfacing ($10K) . While this list is thorough, changes can be made during the year due to safety or damages that arise. • Staff are working on several annual park infrastructure projects as time and weather allows. Pond Bathymetry Study This project will provide bathymetry data through a hydrographic survey on city park ponds that will identify any potential needs for sediment removal. The ponds included in the project will consist of the three ponds at The Lakes of Hometown, one pond at Liberty Park, one pond at Green Valley Park, and one pond at Linda Spurlock Park. Data collected and analyzed will allow city staff along with engineers to determine if, where and how much sediment removal in the form of dredging is necessary to ensure pond health and safety. The study will also test sediment samples to determine how and where sediment can be disposed of or relocated to, should dredging be recommended. • A Request for Qualifications will be issued to select a consultant to perform the pond studies. Tipps Canine Hollow Dog Park Improvements This project provides for the renovation of existing vinyl-coated chain-link fencing, and gates, installation of artificial turf in high-wear areas, and installation of shade structures over selected park benches. • This project is complete. IrLp NOKTH KICHLAN HILLS Tommy and Sue Brown Park Playground Replacement with Shade This project provides for the replacement of the playground at Tommy and Sue Brown Park. The Parks and Recreation Department developed an Infrastructure Management Plan for park amenities which addresses long term funding needs for replacement and renovation of park sites and their amenities. Park assets are subject to continual heavy usage by citizens, exposure to the elements and natural aging process. The Asset Management Plan and ongoing park inspections are used to identify assets that have become worn, unsafe, or unsightly and to create a priority timeline for their repair, renovation or removal. • Demolition of the existing playground and installation of the new structures started the last week of October. Following the installation of equipment and fall safety surfacing, the playground will be inspected by a third-party Certified Playground Safety Inspector. The playground project should be fully complete by early December. Trail Infrastructure Maintenance This project provides for maintenance of parks hike and bike trail infrastructure in response to use, age, damage, and safety. The FY2024 priorities and cost estimates include: Concrete Panel Replacement ($25,000) and Trail and Crosswalk Restriping ($15,000). • Annual trail repairs and restriping projects will be completed as time and weather allows. IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: Parks Maintenance and Operations Update PRESENTER: Tanner Arwine, Assistant Director of Parks and Recreation GENERAL DESCRIPTION: Mr. Tanner Arwine, Assistant Director, will present an update on the following Parks Maintenance and Operations activities: General Park Maintenance • Signal Art boxes throughout the city are in the process of being replaced with updated artwork showcasing flowering plants that occur in the North Texas region. Completion of the 18 Signal Art gallery should be concluded by January 2025 or earlier pending weather throughout the next two months. • Park Operations staff have been busy installing holiday lighting and ground decor at the NRH Centre, Library, and Stormy Plaza in preparation for the annual NRH Christmas Tree Lighting on Thursday December 5. • Staff began vegetation control along fencelines on the Joann Johnson Trail. While vegetation control occurs year round, staff are able to focus more heavily on trails and fencelines during the fall and winter months as other maintenance needs slow down. • Fall landscape improvements are being made at several locations. Plants have been installed at the NRH Centre, Liberty Park, Davis Flyover plantings will be taking place at the Bedford Euless Greenway, Tommy and Sue Brown Park, and ,,Ipp Y� 9 h p � o It all of these areas. City Hall Staff have also been a I In mule through a ti IrLp NOKTH KICHLAN HILLS • A restroom cleaning contract was bid and awarded to Xtreme Hygiene. These services have been utilized in the past through a pilot program and have been well received. • A total of 34 trees were planted at Tommy and Sue Brown Park and the necessary irrigation was added to support the health of these trees. Tree locations were selected with the intent to provide long term shade to the trail and newly �� „ k installed playground. n i Infrastructure Maintenance • The brick masonry wall on the south side of Green Valley Park was repointed. Repointing involves removing the cracked and failing mortar with an angle grinder and then replacing the mortar. This was done as preventative maintenance before the brick walls completely failed. This process will prolong the life of the wall for many years to come. • Staff replaced the bench tops and trash can slats at the Richland Tennis Center. The old lumber had been reconditioned several times and was in need of replacement The materials for this projects were funded through a sponsorship from the Greater Fort Worth Tennis Coalition and Northeast Tarrant Tennis(NETT). Athletics • The majority of the youth and adult Athletic seasons have ended for the fall seasons. There are a few winter tournaments that will utilize Green Valley Park, but the majority of organized league practices and games have concluded. Crews will be adding clay and conditioner to baseball and softball fields and performing other offseason maintenance tasks to prepare for the 2025 spring season that begins in March. IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: NRH Centre, Grand Hall, Athletics, Senior Center, Richland Tennis Center, Programs and Services Update PRESENTER: Antonio Evangelista, Assistant Director of Parks and Recreation GENERAL DESCRIPTION: Antonio Evangelista, Assistant Director, will present an update on activities at the NRH Centre, Fitness, Athletics, Grand Hall, Senior Center, Cultural Arts, Community Events, and the Richland Tennis Center. NRH CENTRE A. The NRH Centre has developed a turn-of-the-year membership special that was sent out via direct mail in November. The 2024-25 New Year's promotion will run from November 2024 — February 2025 highlighting- * 10% off all paid-in-full memberships for new and renewing members. 0 6-month Individual and Family Membership Options with or without Group Fitness Add-ons o Free Two-Week Trial for those NRH residents that are not currently members and would like to try the facility before they commit to a membership. B. The NRH Centre will be closed December 24 and 25 for the Christmas holiday and will have holiday hours on New Year's Eve from 5:00 a.m. —3:00 p.m. and New Year's Day from 5:00 a.m. — 5:30 p.m. For a complete listing of annual holiday hours please visit the NRH Centre website at https:ffwww.nnccentre.com/holiday-hours. C. The 2024 Run Run Rudolph 5k fun run event that begins and ends at the NRH Centre will take place on Saturday, December 7, 2024, at 8:30 a.m. The event provides a great opportunity for families and friends to share their holiday spirit and enjoy fitness and fun. This run benefits the NRH Water Safety 365 initiative, the city's commitment to keeping people safe in and around water 365 days a year. The 2024 Sponsors include Medical City North Hills and Aqua Tots NRH. D. Dance and gymnastics are currently in the middle of the Fall 2 session, showing higher enrollment numbers compared to last year's benchmarks. The Pre-K and Just 3s programs recently had a successful library field trip and a fun Halloween celebration at the NRH Centre. This week, they are busy working on social and IrLp NOKTH KICHLAN HILLS academic skills as they prepare for their Friendsgiving event. Additionally, the Just 3s group enjoyed a special visit from the NRH Police Department last week. E. The weekly after-school art class is fully booked, with young artists preparing to showcase their creations in a small art show for staff and parents before the holiday break. F. On November 25 the NRH Centre will host a sold-out multigenerational cookie decorating class held at the Senior Center, with participants ranging in age from 8 to 81, highlighting the program's wide appeal. G. November Swim Lessons are wrapping up with 55 participants. There will be a break between lessons, and they will start back up the week of January 6, 2024. Registration will open in December. H. The NRH Centre will offer a Splash Flix movie on Friday, December 13, 2024. Doors open at 6 pm and the movie begins at 6.30 p.m. The movie is How the Grinch Stole Christmas (2000). Registration is open and the fees range from $10-$45 depending on the number of family members. There will be Chemed decorations and activities before the movie begins. Participants may bring food. Popcorn, candy canes and hot chocolate will be available. ATHLETICS A. The Athletic Division remains dedicated to offering more engaging activities that keep adults active and having fun. B. Adult Softball fall season is wrapping up as recent rain delays have pushed some games into December. C. The sold out fall indoor volleyball league is set to kick off its season on November 19 and 21 . D. The latest session of the Pickles n' Paddles Indoor Pickleball League is underway and, once again, sold out quickly. E. Gutterball Bowling League also had a successful fall season, and staff is actively working to finalize dates for the next session. GRAND HALL AT THE NRH CENTRE A. Grand Hall is excited for a bustling holiday season that began in November and will continue through December. B. The Grand Hall will be the host site for many holiday and city events over the coming months including, Senior Center Holiday luncheons, the Annual NRH Business Appreciation luncheon as well as the NRHPD Christmas party. IrLp NOKTH KICHLAN HILLS C. FY24/25 Revenue Update a. Total Budgeted Revenue: $447,500 b. Revenue to Date: $53,181.41 (11.88% of budget) D. Grand Hall operations is off to a great start for FY24/25. With pre-booked revenue already reaching $122,698 and continues to grow daily, setting a positive tone for the remainder of the fiscal year. RICHLAND TENNIS CENTER: A. RTC is coming off a record revenue year in 2024 driven by increases in both private and group lessons. B. RTC is hosting more and more events across the area and will look to build on that growth. In November RTC held USTA Tri Level tournament on Nov 01-03. This tournament has three different levels combined into one team for the entire Metroplex. November 08-10, we hosted for the first time 65+ USTA Sectional for men and women for the entire state of Texas. With the great success of the weekend USTA has requested to rebook for next year. KATCH tournament was also played at RTC November 12-13. C. Come out and join RTC for our 20t" Annual Toys for Tennis Tournament on December 14. This tournament benefits the local NRH Community Enrichment Center with unwrapped toy donations as part of the entry fee. NRH SENIOR CENTER A. 2025 Community Partner opportunities were emailed October to current 2024 partner or Interest agencies. Currently 67% of Gold, 78% of Silver and 72% of Bronze opportunities have been secured for 2025. B. The NRH Senior Center Craft Fair was held on Wednesday, October 23 and Thursday, October 24. There was a total of 815 in attendance. The Fair had 48 vendors that purchased 72 booths. Vendor evaluations showed 97% would recommend our event. C. The Spring Picnic in the Park was rescheduled to October due to rain. The October 28 event was held at Northfield Park. Hot dogs, chips, cookies and drinks were provided. The weather was excellent, and 97 members came out to participate in the fun. Hot dogs were grilled by two Parks Crew. Members enjoyed corn hole, comradery in the beautiful park, playing on the playground, and delicious picnic food. D. Veterans Day activities included Operation: Cup of Joe for our military veterans. 151 Coffee donated the coffee and Rosas breakfast burritos were provided. Veteran members were asked to bring a uniformed photo for display at the Center. After, the IrLp NOKTH KICHLAN HILLS buses transported members to and from the Veterans Day Celebration at NRH City Hall. E. The NRH Senior Center relies heavily on Community Partners in order to offer many of our programs. Partnerships fall into three categories, (GOLD, SILVER and BRONZE). Gold Level consists of the monthly luncheon partnership. Silver Level are special activities. Bronze level consists of Bingo, Birthday Party and monthly tournament prizes. a. Gold Level: October/November— Nations Insurance Solutions and Encompass Health b. Silver Level: October/November — Suzi McAlpine Insurance Independent Broker, Healing Hands Healthcare, Green Valley Rehabilitation and Healthcare Center, Premiere Senior Advisors, CenterWell, Senior Primary Care, AmeriLife, Humana, Nations Insurance Solutions, Palm Primary Care, Encompass Health, c. Bronze Level: October/November - Ashford Insurance, Humana, Roberts & Martinez Funeral Home. CULTURAL ARTS AND SPECIAL EVENTS A. The new NRH signal art gallery installation began on November 13. The rotating NRH Signal Art Program, which was first implemented in 2007, utilizes the standard signal cabinets as community public art canvases. The program works with professional staff and local artist(s) to design original artwork for traffic signal boxes located throughout the city and is a rotating exhibit that changes approximately every five to seven years. The North Richland Hills Signal Art Program has attracted national attention in the years since its commencement. a. The current NRH Signal Art Program theme, "Music Legends", was installed in 2015-2016. The Signal Art boxes serve as the City's "outdoor art gallery" in addition to being used as wayfinding markers and "selfie spots" by commuters, residents, and visitors to the community. The signal art wraps, over time, begin to show wear and tear from the elements. With the current gallery being nine years old, the gallery of 18 signal boxes is ready for the new theme, "NRH Texas Botanicals". b. The NRH Signal Art Program is funded through donations and promotional funding. c. The new gallery theme NRH Texas Botanicals, represents the Great State of Texas and its long history highlighting and nurturing a wide variety of native plants, flowers, birds, and pollinators that blanket the state including a plethora of species thriving locally in NRH. Many of the native wildflowers, plants, trees, birds, and pollinators can be found in our own backyards, throughout NRH parks and trails, and along city roads. Sarah (Green) Blagg was the sole artist who created this gallery shortly before her retirement from the city. IrLp NOKTH KICHLAN HILLS d. The new gallery will begin to BLOOM throughout NRH this winter, as the 18 signal art gallery transforms to feature the magnificence of local flora and fauna in Nature Right Here. The full gallery is anticipated to be installed by the end of December (weather permitting). B. The Texas Jazz Allstars (TeJAS) will return to perform a concert on Thursday, January 2 in the Grand Hall at NRH Centre. The Texas Jazz All Stars (TeJAS) is a 22-member, teenage all-star group of saxophones, brass, vocalists and a roaring rhythm section. Members are selected by audition or based on instructor recommendations and their All Region/All State standings. This process yields an elite lineup able to perform college-level and professional level repertoire. This free concert is provided to the public through the NRH Arts initiative "Art Lives in Our City". For more information, please visit h ps.,//texasiazzalistars.org. C. Holiday Lights on Hawk Avenue November 25 —January 5. Take a stroll down Hawk Avenue to enjoy thousands of twinkling lights, the city's 46-foot-tall Christmas Tree and other holiday scenery. The lights come on nightly at dusk, about 5.30 p.m. The area provides many opportunities for your holiday photos, so don't forget your camera. D. NRH Christmas Tree Lighting Thursday, December 5. Join us to kick off the Christmas season with the NRH Christmas Tree Lighting on Thursday, December 5 from 6.00 p.m. — 9.00 p.m. in Stormy Plaza Park, 9010 Grand Avenue. In addition to the tree lighting and a spectacular drone light show, SANTA will be visiting with families and posing for photos. There will also be crafts for youngsters to make and take, choir entertainment, shopping, and food and beverages available for purchase. Sponsors include Medical City North Hills, Aqua Tots NRH and Prosperity Tax Group. E. Join Iron Horse Golf Course this holiday season for annual holiday events. a. Holiday Open House at Iron Horse Golf Course will take place on Tuesday, December 3 from 5.00 p.m. —8.00 p.m. This come and go community event including hors-d'oeuvres, beverages, raffles, pictures with Santa and an end-of-year merchandise sale. b. Breakfast with Santa Saturday, December 14 for a magical morning of joy and laughter. Seating times are 9.00 a.m. and 11.00 a.m. Adults $22.95 & Children 10 & under$13.95. Bring the whole family for a delicious breakfast spread, festive activities, and a chance to meet the one and only Santa Claus himself! Reservations at 817-485-6666 Ext. 1. IrLp NOKTH KICHLAN HILLS PARKS AND RECREATION BOARD MEMORANDUM FROM: The Office of the City Manager DATE: December 2, 2024 SUBJECT: Informational Items PRESENTER: GENERAL DESCRIPTION: Community Service Monthly Reports (September & October) Park and Recreation Board Update (October) Community Service Report: NRH Centre Sep . m br- 4 NRH Centre Revenue a YTD Revenue Fv22/23 FY23/24 0.7/0 Revenue $2,760,000 $2,780,000 $2,800,000 Cost Recovery Percentage Excluding GF Contribution Membership Youth Heath/Fitness Including GF Contribution Aquatic Rec Sports 80% 85% 90% 95% 100% 105% 110% iiiiiiiiiiiiiiiiiiiiiillillillillillillilliillillillillillillilliillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillilillilI Membership YTD Membership Revenue FY22/23 $15�51�„$,,,, FY23/24 $1,450,000 $1500,000 $1,550,000 $1,600,000 Membership Day Pass uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu Youth 37.3% YTD Revenue FY22/23 FY23/24 Total j Camp NRH N Kids Club/... 0.0% Early... Program Early Childhood Program Kids Club/Gym Camp NRH $0 $100,000 $200,000 $300,000 $400,000 $500,000 Health / Fitness YTD Revenue FY22/23 FY23/24 .... ........ .. Total Supplemen... Welness 16% ,''� 11.0% 5.8% — — Group... Personal Training Massage Therapy `"— — ----------------------------------- Massage Group Fitness Welness Classes Personal Supplemental Health $0 $5,000 $10,000 $15,000 uumm......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................a Aquatics 4 �� l�l��i��i��i��iilni,. YTD Revenue FY22/23 ■FY23/24 Programs Parties Parties Programs $0 $50,000 $100,000 $150,000 Month to Month YTD Indicator September-24 September-23 FY23/24 FY22/23 uiuot:al 1Facilik:y Reveni.ae (excli.ar.es GF $202,191 1 $209,674 $2,782,573 $2,790,164 1 Cori k:ion arid Grand Hall Reveni.ae) € ............................................................................................: :...............�8�9. ..........................._.................................................. Cost: Recovery 2% 93.3excli,iding GF Cori tJon ............................................................................................ ..........................................;..................................................; Cost: Recovery 102.4% 107.0% incIi.ading";GF Cori k:r-il[)i.ak:ion Membership Total Revenue $107,865 $106,408 $1,510,323 $1,565,128 ............................................................................................;.......................................4........................................: Fmtall#of In"Htivtl"Uall 11PIerrflberslNps 1,834 1,668 :.................................................................................................................................. .................................... Total #of Family Ill ernl er-sshipss 1,864 1,979 ...................................................................................................................................._...................................... uiuot:al # 11 ernl er-sship Scans 20,800 22,839 268,565 279,599 ........................................................................................;.......................................¢........................................;............................................4.................................................t uiuot:al Ak:k:end-once 38,012 38,561 466,636 472,073 ....................................................................................................................................a........................................................................................................................................ Aver-age e Daily Ak:k:end-once 1,267 1,285 1,293 1,306 Total Youth Revenue $11,503 $7,188 $415,929 $408,980 ............................................................................................................................................................................................................................................................................. Yoi.akh Program Reveni.ae $7,188 $2,805 $222,255 $212,396 .........................................................................................;.......................................?........................................i............................................4.................................................i YOUth Program IDardIdpaUon 67 53 2031 2154 ....................................................................................................................................a..................................................................................... .................................................. 1:-rly Childhood Development: $4,315 $4,383 $38,616 $39,344 ...................................................................................................................................._....................................................................................._.................................................. Camp NRIH Reveni.ae $0 $0 $155,058 $157,240 .........................................................................................;.......................................¢........................................i............................................4.................................................i Camp NRIH fl�-�i�°k:i�:i1,.�-�k:ion 0 0 877 957 Health/Fitness Total Revenue $47,613 $54,093 $505,585 $461,293 ....................................................................................................................................:......................................................................................................................................... Personal Training $20,220 $14,880 $191,157 $155,004 ...................................................................................................................................._....................................................................................._.................................................. Massage Therapy $1,215 $1,508 $29,097 $23,326 .........................................................................................;.......................................¢........................................i............................................4.................................................i r-oi.jp IFik:nessss 1 $3,672 1 $4,865 1 $55,497 1 $53,365 1 1"'........................................................................................a.......................................¢....................................................................................¢.................................................; Wellness Classes $1,263 $150 $8,016 $6,769 ...................................................................................................................................._....................................................................................._.................................................. Si.applerne t:al II-1ealdh Reveni.ae $21,243 $32,690 $221,818 $222,830 Aquatic Total Revenue $23,780 $31,019 $249,164 $253,680 .........................................................................................;................................................................................i............................................4.................................................i Ariaak:c Bir-Uhr.ay Pardess 1 $9,860 $10,405 $100,345 $105,393 .........................................................................................d.......................................6........................................i............................................8.................................................; Ariaak:c Programs $13,875 $20,494 $144,859 $143,582 Rec Sports Total Revenue $19,183 $13,563 $19,183 $13,563 ....................................................................................................................................._....................................................................................._.................................................. INRH Centre Highlights Total facility revenue decreased slightly from $2,790,164 to$2,782,573. Cost recovery(excluding GF Contribution) dropped from 93.3%to 89.2%,while cost recovery(including GF Contribution)fell from 107.0%to 102.4%. Membership Highlights We had our second best membership year on record. Membership total revenue declined from $1,565,128 to $1,510,323. Individual memberships saw a decrease, as did family memberships.Total attendance slightly dropped from 472,073 to 466,636,though average daily attendance remained relatively steady at around 1,293. Youth Highlights Another record year in Youth Program revenues with total revenues of$222,255. Health/Fitness Highlights Health and fitness total revenue rose from $461,293 to$505,585. Personal training revenue showed strong growth, increasing from $155,004 to $191,157, and group fitness revenue also experienced an uptick. Massage therapy and wellness classes saw slight declines. Aquatic Highlights Aquatic total revenue decreased marginally from $253,680 to$249,164. Revenue from aquatic programs dropped slightly,while aquatic birthday parties saw an increase, rising from $100,345 to $105,393. iiii, �iiii, �a iiii iiii, iiii iilii 11111elllpoiiirtflfl, Giraiiind III IIII IIII September 2024 iiimm iii IIII°i IIIIII Key Iiiidicatoii-s Indicator Sept 2024 Sept 2023 FY24 YTD FY23 YTD q:::'adllll ies II:3ooIk<In s 22 26 274 268 �..otat l Attendance 2,400 2,783 36,789 33,516 #. of CC in,-ill',) II:3ooIkings 2 4 57 54 Average FRevenUe/q:)eir q:) lid $1,632 $2,219 $2,222 $2,476 II:3oC:kI In �..otat l gR,evenUe $32,648 $48,816 $519,323 $529,785 Gir iia IIII°°t IIIIIIII tiii IIIIiii • Grand Hall was happy to host the Senior Center monthly luncheon and their inaugural Celebrate event! Celebrate was attended by over 100 Senior Center members and guests and was a great event! • Highlight event this month was a 3 day admin training for Oncor, this is a new business group that really enjoyed the space and plan to book quarterly events moving forward. • Total budgeted revenue for Grand Hall in FY23/24 is $500,400. Total revenue for FY23/24 is $519,323 or 103.7% of total budget. k rrlIlIum. ffil �� iiii, �iiii, �a iiii iiii, iiii iilii 11111elllpoiiirtflfl, Seiinliair Ceiiinteir September 2024 S iii 'iii iiimm Ceinteii, l(ey Indicatoii,s Indicator September September FY24 YTD FY23 YTD 2024 2023 N ul' l,,)er of Classes/Progr arns 75 65 829 806 Progr arn/Event Attendance 3,077 2,377 34,673 31,736 Fotal Attendance 2,922 2,594 33,600 30,417 Volunteer II-ours 757 1,109 8,798 9,838 Average Daily Attendance 146 130 134 121 IIV II' II .IIII°°°i S iii 'iiu iiu iint iii- S p'1 ui °t IIII iiu- • The American Heart Association instructed hands only CPR on Thursday, September 5. • Ashford Insurance provided prizes for three Bingo activities offered on September 5, 11, & 25. • AmeriLife partnered with the Center to celebrate August birthdays on Monday, September 9. • National Chocolate Milkshake Day was held on September 12 with treats provided by Encompass Health. • AmeriLife offered "Fundamentals of Long-Term Care"on Monday, September 16. • Texas Rehabilitation Hospital of Keller teamed up with the center to offer National Guacamole Day on Monday, September 16. • Tom Thumb Pharmacy joined forces with the Center to offer a flu shot clinic on Tuesday. September 17. • We Care Medicare Specialists partnered with the Center to sponsor the September Monthly Luncheon on Wednesday, September 18. • The monthly tournament, in partnership with Fyzical Therapy and Balance was offered on Friday, September 20. • The seniors traveled to Lewisville on September 12 for the Main Street Cafe Lunch Bunch and to Grapevine September 30 for Meow Wolf. • Fall Prevention Week, September 23-27 showcased daily activities lead by center staff and Encompass Health. • The Center commemorated National Senior Center Month with CELEBRATE Dance and Social on Wednesday, September 25. This Special event was held in the Grand Hall and included as band and Gold Level Community Partners assisting with refreshments. U13coii,rihing Octdbeii, IIIIIIIIII nt • Monthly Luncheon —Wednesday, October 16 @ 11:00am in partnership with Nations Insurance Solutions. The annual costume contest will be showcased prior to the lunch. • The Annual Center Craft Fair will take place Wednesday, October 23 and Thursday, October 24 from 11 am— 6pm each day. • The rescheduled Picnic in the Park at Northfield park will be held on Monday, October 28. • October trips include Cafe Homestead in Waco on Monday October 1 and the State Fair of Texas Thursday, October 10. �Iau Ill, mwi,i N..''a" .. a iiii, �iiii, �a iiii iiii, ll iiii IIII . IIII- �, Illl ii11 IIII-IIII iiii °°'1111 lii it iiii C lii ' lir "�" ° IIII September 2024 lR i c h Ila i IIII e ii iii is Ceinteii, l(ey Lindicatoirs Indicator September September FY24 YTD FY23 YTD 2024 2023 #of Leagues/Classes 32 30 346 322 iwogr am Attendance 4,193 4,028 41,938. 40,739 I&SE)Attendance 1,226 1,210 13,160. 13,332 Fotal lfPiwogr am Attendance 5,419 5,238 54,752 54,008 Fotal l evenue $54,168 $47,897 $570,838 $531,399 lR i c h Ila i IIII e ii iii is Ceinteir IIII ui III III ui III °S • FY24 record revenue for RTC • Increased tournament and league play • Private and group lessons increasing U 1I co iii °i'iii ui IIIIIIIII e iii is • Colleyville District Tournament Oct 15 • ITT Pumpkin Smash Oct 19 • RTC UTR October 26-27 III�II � I irn� �nn� Y r � Ilil ,III � m � iiii, �iiii, �a iiii iiii, iiii iilii IIII . IIII iiir , '[iiii-aiin 11114airse GoIllfa iiii- ptember 2024 ii-o i Illl°°i ulmmse l(ey Lindicatoil-s Indicator September September FY24 YTD FY23 YTD 2024 2023 FRounds IfPlayed 3,910 3,970 45,751 42,842 Events Booked 22 9 1145 133 N ul"Y"11,mr of Annual Passes & Annual Passes & Annual Passes & Annual Passes & Progr arns Leagues Leagues Leagues Leagues Fournament IFRound 829 Golf 784 Golf 4,549 Golf 5,505 Golf Attendees N Center 989 NRH 1,082 NRH 5,644 NRH 5,830 NRH Program 13 Weekday Passes 14 Weekday Passes 13 Weekday Passes 14 Weekday Passes Attendance 64 Monthly IHGP 64 Monthly IHGP 64 Monthly IHGP 64 Monthly IHGP F & B IRevenue $74,213 $75,835 $698,642.. $699,965 f ro.Shop IRevenue $41,527 $38,477 $389,138 $402,840 Golf IReventue.. $193,531 $193,318 $2,164,205 $2,081,812 Fotal lRevenue $309,271 $307,779 $3,252,485 $3,191,031 Iiil,oiii ll ioii,seIIII°° 'iii IIII III ui IIII ° • Revenues outperformed the prior year by $1,492. YTD Revenues outperformed the previous year by 2% or $61,454. • Rounds decreased by 60 vs. the prior year. YTD Rounds increased by 7% or 2,909 vs. prior year. • The number of playable days remained the same (27 vs. 27). YTD Playable days increased by 3 (284 vs. 281). • Hosted 10 golf events in August 2024 generating 89 rounds and $2,818 vs 10 golf events in 2023 generating 142 rounds and $5,638. Golf Event rounds decreased by 53 rounds and $2,820 in revenues. • In 2024, the number of outings increased significantly to 22, with 829 rounds of golf and increased by $5,733 to $71,992. In 2023, there were 9 outings with 784 rounds of golf, generating $66,259 in revenue. • In 2024, the number of banquets increased to 10, but the guest count dropped to 989, leading to a lower revenue of$12,802. In 2023, we hosted 8 banquets with 1,082 guests, generating $17,518 in revenue. Additionally, there were no off-site bar events this month due to scheduling gaps during staff transition period at NRH Center. U1I ul ° 'iii ul IIIIIIIII ul t • City League - IHGC (12 players) - Wednesdays - 5:30 pm • 20 private golf outings with 1.722 total players � i • I II � m � Community Service Report: NRH Centre October",24 NRH Centre Revenue YTD Revenue FY23/24 EFY24/25 17.4 Revenue 8.9% $140,000 $160,000 $180,000 Cost Recovery Percentage Excluding GF... Membership Youth Heath/Fitness Including GF... Aquatic Rec Sports 0% 50% 100% 150% iiiiiiiiiiiiiiiiiiiiiillillillillillillilliillillillillillillilliillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillillillillillilliillillillillillillilliillillillillillillillillillillilliillillilI Membership YTD Membership Revenue FY23/24 FY24/25 $80,000 $90,000 $100,000 $110,000 Membership Day Pass 0.0%...... ....... ........ Youth YTD Revenue FY23/24 MFY24/25 Total Camp NRH .................Kids Club/... I. Early...�� Program Early Childhood Program -—————————————————————— Kids Club/Gym Camp NRH $0 $10,000 $20,000 $30,000 $40,000 5.3% 0.4% Health / Fitness °%1.6% YTD Revenue FY23/24 EFY24/25 �� l�l�� -—-------------------------------- ........................................................................Total Supplemen... Welness... .....................................`1....................... Group...nommossomimm Personal Training Massage Therapy Massage...in Group Fitness Welness Classes Personal... Supplemental Health $0 $5,000 $10,000 $15,000 1111111H.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................I Aquatics �� YTD Revenue FY23/24 EFY24/25 "1.11-111-11.11-11.11-11.11-11.11-11.11-11.11-11-11--l'I'll—'ll'.1--l""I-11lI I Programs ........... ...........I Parties MONEENEEM Parties Programs $6,000 $7,000 $8,000 $9,000 Cost Recovery Cost Recovery 1, 1,563 Month to Month YTD N11111-1 Ceimitire 11-fighUghts, Total NRH Centre revenues came inat$1S8,Q]1,with a cost recovery ofQ6.8%without GF contribution and 11S.4% with GFContribution. Membership 11- KghUKghts, Membership revenues trending down 12%to PY actuals. New Year Membership specials currently deployed to approx. 32,000 residents/non-residents that reside within the immediate proximity to the NRH Centre. Digital marketing also deployed to everyone within a10-mi|e radius to the NRHCentre. Youth 11- KghUKghts, Early Childhood is going to have a great year with 28tota| enrolled over our PreK and Just for]'s programs.Youth revenues down due to Gymnastics offerings registering the beginning of November 2024 instead of late October. ll-leaUth/FKtiness 11- KghUKghts, Nice start tothe year in Personal Training, improving over PYactua|s by 15.4% Aquatic 11- KghUKghts, There is a slight reduction in Aquatic Programming Revenues due to staff instructor shortages. We anticipate this to bounce back after training is completed for our new instructors. iiii, �iiii, �a iiii iiii, iiii iiliices 1111ejjjj')oiiirt,, Giraiiind III IIII IIII October 2024 iiimm iii IIII°i IIIIII Key Iiiidicatoii-s Indicator Oct 2024 Oct 2023 FY25 YTD FY24 YTD F:::'adllll ies II:3ooIk<In s 35 25 35 25 �..otat l Attendance 4,039 3,775 4,039 3,775 #- of CC in'-iIj',) II:3ooIkings 5 5 5 5 $1,772.71 $2,474.62 $1,772.71 $2,474.62 II:::�C:�C:kI In �..otat l FRevenUe $53,181.41 $49,492.47 $53,181.41 $49,492.47 Giraiia Illh°°t IIII IIII tiii IIIIiii • In October, the Grand Hall was delighted to host several community-focused, no-cost events, including the NRH Senior Center Monthly Luncheon, NRH Employee Flu Shots, the Senior Center Craft Fair and • Highlight event this month was welcoming back Fort Worth Community Credit Union for the first time post Covid. They held a great event and have inquired about hosting their Holiday Party and Yearly Regional event here at Grand Hall. • Total budgeted revenue for Grand Hall in FY24/25 is $447,500. Total revenue to date is $53,181.41 or 11.88% of total budget. k rrlIlIum. �� IW 9 I iiii, �iiii, �a iiii iiii, iiii iiliices 1111ejjjpoiiirt,, Seiinliair Center it October 2024 S iii 'iii iiimm Ceinteii, l(ey Indicatoii,s Indicator October October FY25 YTD FY24 YTD 2024 2023 N ul' l,,)er of Classes/Progr arns 80 73 80 73 Progr arn/Event Attendance 4,043 3,397 4,043 3,397 Fotal Attendance 3,060 2,885 3,060 2,885 Volunteer II-ours 923 912 923 912 Average Daily Attendance 133 131 133 131 IIV II' II .IIII°°°i S iii 'iiu iiu iint iii- S p'1 ui °t IIII iiu- • The seniors traveled to Waco on October 1 for Lunch Bunch at Cafe Homestead. On Thursday, October 10 the group visited Dallas for the annual trip to the State Fair of Texas. • Ashford Insurance provided prizes for three Bingo activities offered on October 3. 9 and 23. • AmeriLife partnered with the Center to celebrate National Cinnamon Roll Day on Friday, October 4. • On This Day... "October 8"was hosted by CenterWell. Members played fun multiple-choice games for prizes. • National Sausage Pizza Day was held on Friday, October 11 by Suzi McAlpine. • We Care Medicare Specialists hosted a one-hour educational session tilted "Medicare 101" on Monday, October 14. • The Center monthly luncheon was held on Wednesday, October 16 and was sponsored by Nations Insurance Solutions. The annual Halloween Costume Contest was the entertainment for the event. • Nations Insurance Solution held a 2025 Medicare Plan Changes educational session on Thursday, October 17. • The monthly tournament (Farkle), in partnership with Humana was offered on Friday, October 18. • Humana and Valoria Medical partnered for National Pumpkin Cheesecake Day on Monday, October 21. • National Food Day, in partnership with Healing Hands Healthcare, was held on Thursday, October 24. • The annual NRH Senior Center Craft Fair was held on Wednesday, October 23 (473 attendance) and Thursday, October 24 (342). The Fair had 48 vendors with 72 booths. • The Picnic in the Park was held on Monday, October 28 at Northfield Park. There were 97 members in attendance at this activity. The weather cooperated and the hot dogs and chips were tasty. • Palm Primary held a fun activity on Wednesday, October 30 centered on Fun Facts about that day. U13coii,rihing II' iii °i Ibeiii n t • Veterans Day falls on our Operation: Cup of Joe program, Monday, November 11. Coffee from 151 Coffee and breakfast burritos from Rosas will be offered beginning at 8am. After the breakfast for Veterans, the center will shuttle members to City Hall for the Annual Veterans Day Celebration beginning at 11 am. • Monthly Luncheon —Wednesday, November 20 @ 11:00am in partnership with Encompass Health. The annual Thanksgiving Luncheon will include 252 members. • November trips will include Lunch Bunch at Royal China in Dallas on Tuesday, November 5, Winstar World Casino on Tuesday, November 12 and Fossil Rim tour on Monday, November 18. i iiii, �iiii, �a iiii iiii, ll iiii IIII . IIII- �, Illl ii11 IIII-IIII iiii °°'1111 lii it iiii C lii ' lir "�" ° IIII October 2024 IR i c h IIa i IIII e ii iii is e iin to iii, I(ey Iindicatoirs Indicator October October FY25 YTD FY24 YTD 2024 2023 #of Leagues/Classes 30 30 30 30 iwogr am Attendance 2,480 2,487 2,480 2,487 I&SE)Attendance 1,502 1,509 1,502 1,509 Fotal lfPiwogr am Attendance 3,982 3,996 3,982 3,996 Fotal l evenue $47,818 $48,006 $47,818 $48,006 IR i c h IIa i IIII e ii iii is e iin to iiimm IIII ui S III III ui S III ° • Increased number of USTA events and teams. • Continued growth with private and group lessons U 1I co iii °i'iii ui S IIIIIIII e iii t • Tri Level Nov 01 -03 • 65+ Sectionals Nov 08 -10 • KATCH Tourney Nov 12-13 • RTC UTR Nov 25-26 III�II � I irn� �nn� Y r � Ilil ,III � m � iiii, �iiii, �a iiii iiii, iiii iilii IIII . IIII iiir , '[iiii-aiin 11114airse GoIllfa iiii- October 2024 ii-o i Illl°°i ulmmse l(ey Lindicatoil-s Indicator October 2024 October 2023 FY25 YTD FY24 YTD fRound5 IPlayed 4,219 3,576 4,219 3,576. Events Booked 1,287 636 1,287 636 Ntuml,mr of Annual Passes & Annual Passes & Annual Passes & Annual Passes & Progr arn5 Leagues Leagues Leagues Leagues Fournament IFRound5 1,287 Golf 636 Golf 1,287 Golf 636 Golf Attent��5II N Center 200 NRH 750 NRH 200 NRH 750 NRH PI"C3g1"curn 10 Weekday 5-day 11 Weekday 5-day 10 Weekday 5-day 11 Weekday 5-day Attendance 36 Monthly 7-day 62 Monthly 7-day 36 Monthly 7-day 62 Monthly 7-day F & B I nventue 97,564 51,277 97,064 51,277 f ro.Shop IRevenue 36,212 30,869 36,212 30,869 Golf IReventue 205,891 178,116 205,891 178,116 Fotal I eventue 339,667 260,262 339,667 260,262 Iiil,oiii ll ioii,seIIII°° 'iii IIII III ui IIII ° • Revenues outperformed the prior year by 29% or$75,367. YTD Revenues outperformed the previous year by 31% or $79,404. • Net Income improved by $61,795 versus budget ($28,804 vs. -$32,881). • Rounds increased by 18% or 643 vs. the prior year. • The number of playable days increased by 7 (30 vs. 23). • Golf Outings: • 2023: 9 outings, 636 rounds, $42,847 in revenue. • 2024: 23 outings, 1,287 rounds, $106,986 in revenue. o Number of Outings: 155.6% increase (from 9 to 23 outings). o Rounds of Tournament Golf: 102.4% increase (from 636 to 1,287 rounds). o Revenue: 149.7% increase (from $42,847 to $106,986). • Off-Site Banquets: • 2023: 5 banquets, 750 guests, $6,072 in revenue. • 2024: 2 banquets, 200 guests, $3,459 in revenue. o Number of Banquets: 60% decrease (from 5 to 2). o Guest Count: 73.3% decrease (from 750 to 200 guests). o Revenue: 43% decrease (from $6,072 to $3,459). • The decline is due to a lack of events unitizing bars at Grand Hall U13coil,rihing IIIIIII ul t • 11/23 Turkey Shoot - IHGC (72 players)- 8:00 am • 9 private events with a total of 554 players � i u I II � m � r p r October 25,2,024 ro Christmas in Color at NRH2O Family Water Park—Coming in November, NRH2O Family Water Park is a host site for Christmas in Color! Join us for a night of dazzling lights, festive music, and holiday cheer- all from the warmth of your car! Get ready for a drive-thru holiday light show that will feature over a MILLION twinkling lights that will dance to festive tunes. Christmas-in Color will be open nightly November 15 through December 28, plus there will be bonus nights with a change-up in lights and music December 29 through January 4. Tickets must be purchased in advance online. Be sure to follow NRH2O on Facebook for more information and when tickets are available. NRH Centre—The NRH Centre will be running membership specials beginning in November 2024. Membership specials to include 10% off all paid-in-full memberships, 6-month packages with or without Group Fitness for both Individuals and Families, and a 2-week trial membership for all new members. These specials will be delivered via a mailer/digital promotions to NRH residents the first part of November. NRH Fitness—As we conclude the 2024 fitness season, we are pleased to highlight several successful new programs: Changing My Relationship with Anxiety, SHINE Dance Fitness Camp, Reiki Sound Bath(sold out), A Goal Setting Journey, Parkinson's Wellness Recovery, Babysitter Training in collaboration with the NRH Fire Department, and CancerStrongHer Yoga/Sound Bath and Zumba. These offerings have been well- received by our community, further expanding our commitment to health and wellness. Looking ahead, the NRH Centre is excited to host the annual Turkey Burner event the day after Thanksgiving. Since its inception in 2012, this event has provided members an opportunity to stay active during the holiday season, while also welcoming visiting family and friends to join at no cost. This year, there will be nine group fitness classes, including Tabata, StrongNation, Yoga, Water Fitness, SHINE, Strength, and Nidra, ensuring a wide range of activities to suit all fitness levels. Additionally, the NRH Centre is beginning the equipment replacement process for FY2024-2025. This includes updating certain older treadmilles within the fleet, installing a new stretch cage, replacing the cable crossover machine, and upgrading several benches to ensure the continued quality and safety. NRH Aquatics—October Swim Lessons are wrapping up and we will begin a November Swim session on November 5. Registration for current participants will begin on Friday, October 25 and for new participants on Monday, October 28. We have trained one new Water Safety Instructor and two Aides to allow for more swim class offerings this fall. Aquatics will offer a Splash Flix Family Movie Night on Friday, December 13, 2024, at 6 p.m. Doors will open at 6 p.m. with the movie beginning at 6:30 p.m. The movie will be a family holiday movie and will be decided with a Facebook selection poll. Registration is required. Popcorn will be served and fun activities prior to the start of the movie will be offered. The cost is $10 for 1 person, $18 for 2 individuals, $25 for 3 individuals, $30 for 4 individuals, $35 for 5 individuals and $45 for 6 individuals. NRH Youth—The NRH Centre youth division started the second session of fall programs in October including dance, gymnastics, sports and art classes. The Youth Area has new holiday camp offerings including Snapology, art classes and cookie decorating. Registration for these programs is open now. 1 NRH Centre Athletics—Indoor Volleyball is wrapping up on Summer II League and registration is open for the Fall/Winter League in the Intermediate A & B, and Recreational divisions. New start dates for upcoming volleyball leagues are Tuesday, November 19 and Thursday, November 21. The new session of the Pickles n' Paddles Indoor Pickleball League is beginning on Wednesday, November 6. Orientation for the new league will be held on Monday, November 4. This is the 61h consecutive sold out league that is comprised of 32 total two-person teams. In addition, Gutterball bowling league was a success this fall. We are looking at new dates for the next Gutterball League. Run Run Rudolph 5K Family Fun Run—The annual Run Run Rudolph 5K event provides a great opportunity for families and friends to share their holiday spirit and enjoy fitness and fun. This run benefits the NRH WS365 Water Safety Program. It is an un-timed run, all for holiday fun! Participants are encouraged to dress in fun and festive holiday attire! 8:00 a.m. Check-in / 8:30 a.m. start. Register early by Sunday, November 24 for the best rate. On November 25 registration increases by$5. T-shirts are included with each PAID registration. T-shirts will be available for pick up on Thursday, December 5 from 8:00 a.m. until 3:00 p.m. and Friday, December 6 from 8 a.m. to 5 p.m. at the NRH Centre, 6000 Hawk Avenue, or at the walk/run check in starting at 8:00 a.m. Saturday, December 7. Register here: https:Hbit.ly/2024NRHRunRunRudolph Grand Hall—The Grand Hall is moving into a busy fall/winter season! The Grand Hall is currently set to host 60 events in October and November, including both private and city events. Recently, we hosted the Senior Center Craft Fair, and will hold the United Way Campaign Chili Cook-Off in the coming weeks. Richland Tennis Center—The October UTR is scheduled for October 26-27. RTC is halfway through Fall activities with Fall session 11 starting October 28. The 5th annual Pumpkin Smash Tournament is on October 26 and will be a festive event for junior players and their parents. The USTA 65+ Sectionals tournament is scheduled for November 8-9. RTC will also be hosting the Tri-Level USTA tournament November 1 and 2. Richland Tennis Center Toys for Tennis Tournament—Join us at Richland Tennis Center on Saturday, December 14 for the Annual Richland Tennis Center Toys for Tennis Tournament. Tennis begins at 8:30 a.m. with food served from 11 a.m. to 1 p.m. Divisions will include: Men's, Women's, Mixed, and Parent/Child Doubles for 3.0, 3.5 and 4.0+. Entry fee is $20 per person and an unwrapped toy. All the toys will go to the CEC here in North Richland Hills. Deadline for entry is December 4 and there will be food, fun and prizes for everyone. Call 817-427-6680 to sign up today! Park Maintenance and Operations—Cooler temperatures are moving in and maintenance operations are changing for the fall. Athletic field staff are still in full swing as seasons near their end. Staff have begun fence line cleanup throughout the parks and trails. Pavilion rentals have ramped up with the cooler weather. Staff are busy in all aspects of maintenance ensuring park users have safe, clean, and visually positive park spaces. Several infrastructure maintenance projects will start soon including the Richfield Park Tennis to Pickleball Conversion, Faram Park Sidewalk Connection, Annual Tree Planting, and the Green Valley Park Masonry Wall Repair. Cultural Arts & Events ° Laura Hunt: My Eyes on Texas—Residents, along with friends and family of Laura Hunt, gathered on Wednesday October 9 for a closing reception of the summer art show at the Grand Hall. Laura's series My Eyes On Texas was an exploration of both the ordinary and the iconic landscapes that characterize her home state. Laura offered a Q&A session with those in attendance to explain more about her process and why she chose to explore this topic. NRH Veterans Wall of Honor and Display—The City of NRH will host a Veterans Day Display in the NRH City Hall Lobby, 4301 City Point Drive, from November 4 through November 11 daily Monday through Friday between 8 a.m. and 5 p.m. The display will feature flags recognizing all branches of the military, patriotic decorations, and a Wall of Honor for all Veterans who have served or are currently serving. Members of the 2 public are invited to SUBMIT 4"x6" photos of their loved ones who have served or are currently serving in the Armed Forces. The photos will be displayed on the Wall of Honor. Please submit your photos to tearle@nrhtx.com with they✓l� ' T. following information: Veterans first and last name, branch of service and years of service. The deadline to submit a photo is NORTH RICHLANt1 HILLS Wednesday, October 30. Photos will be accepted by email or in person and should NOT be the original photo, but a copy or VETERANS MALL OF HONOR emailed image to digitally print for display. Photos will not be able Monday, November 4-Monday, November,11 to be returned. Please Note: If you submitted a photo in previous Daily 8AM 4n 5PM NRHears, it is still on the display and does not need to be submitted 430 City whin t Drive Lobby Y p Y 4�41 City Point Drivc again. Please join us here at N RH City Hall as we honor all those }Ionoring All Who}lave Served that have served our country November 4-November 11. NRH Veterans Day Celebration—Join us for the city's 171h Annual Veterans Day Celebration to honor those who have served in the armed forces on Monday, November 11 at 11 a.m. The celebration will be held in the NRH City Hall Lobby, 4301 City Point Dr. and will include a wreath of honor, NRH Police and Fire Honor Guard presenting the colors, patriotic music, performances and remarks by special guest Colonel Michael S. McGinnis (Ret). Colonel McGinnis served in the United State Air Force for 21 years and flew the C-5 Galaxy cargo aircraft. - Holiday Lights on Hawk Avenue November 25 — January 5—Take a stroll down Hawk Avenue to enjoy thousands of twinkling lights, the city's 46-foot-tall Christmas Tree and other holiday scenery. The lights come on nightly at dusk, about 5:30 p.m. The area provides many opportunities for your holiday photos, so don't forget your camera! NRH Christmas Tree Lighting Thursday, December 5— Join us to kick off the Christmas season with the NRH Christmas Tree Lighting on Thursday, December 5 from 6 p.m. — 9 p.m. in Stormy Plaza Park, 9010 Grand Avenue. In addition to the tree lighting and a spectacular drone Tight show, SANTA will be visiting with families and posing for photos. r r�i�lli There will also be crafts for youngsters to make and take, choir entertainment, shopping, and food and beverages available for purchase. Iron Horse Golf Course Breakfast with Santa—Join Iron Horse Golf Course on Saturday, December 14 for a magical morning of joy and laughter at the Breakfast with Santa event! Seating times are 9 a.m. and 11 a.m. Adults $22.95 & Children 10 & under $13.95. Bring the whole family for a delicious breakfast spread, festive activities, and a chance to meet the one and only Santa Claus himself! Reservations at 817-485-6666 Ext. 1 3 NRH Senior Center—The September 18 monthly luncheon entertainment featured a Scavenger Hunt with each of the 20 tables acting as a team. This enabled all 150 in attendance to participate in the fun. The Fun Time Game Team center volunteer group planned and implemented the program. The lunch was provided by We Care Insurance Specialist and featured Red Barn BBQ. September 23-27 was National Fall Prevention Week. This year the NRH Senior Center held daily "fall prevention" activities to drive home the importance of this topic. Encompass Health participated by leading Leg/core strengthening class and teaching the group how to safely get up after a fall. Other topics were Strategies for Calling for Help, Fall Prevention 101 and a Falls Free Checklist provided by the CDC and National Council on Aging. September activities culminated in our first National Senior Center Month festivity, CELEBRATE NRH Senior Center Party & Dance on Wednesday, September 25. This event was organized and implemented by a volunteer team led by Programs Coordinator Jennifer Mills. The event was a huge success and featured a live band, finger foods and photo booth in the Grand Hall of the NRH Centre. Gold Level Community Partners were invited to take part in the event. There were 130 in attendance. The October Monthly Luncheon highlighted the annual Costume Contest. This year Elvis and many more were in attendance. Nations Insurance Solutions was our Gold Level Community Partner and provided lunch of meatloaf, mashed potatoes and green beans from the last remaining Black-Eyed Pea in Arlington. mli� i r i ✓ � V �Rfdf iN�of�i P��uuo' ✓rr , � �i Senior Center � uw i �Ni ,uumj • If you have any questions, or for more information, please contact Parks & Recreation at 817-427-6620. 4